Aaliyah Evans
Lincoln
Summary
Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed. Quick learner and efficient. Able to adapt to any challenge presented. Excels in high-volume work flows and calming patients/clients. Dedicated Direct Support Professional with multiple years of experience working directly with clients to provide care. Provides assistance with daily living activities. Well-versed in medication administration procedures and recreational activity planning. Caring Direct Support Professional focused on supporting patients and family members with expert care during difficult periods. Manage all personal needs, including food, hygiene and medications. Keep up with healthcare needs to promote recovery. Fun and upbeat Recreation Supervisor specializing in recreation such as summer camp and after school programs. Keep participants safe and happy by effectively leading groups and monitoring activities. Trained in CPR and First Aid. Energetic Sales Associate skilled at merchandising products and exceeding sales quotas. Serve customers, locate items and manage orders efficiently. Trained in register operations and security protocols.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Youth Worker
HopeSpoke
04.2022 - Current
- Developed engaging workshops for personal development and life skills enhancement.
- Implemented behavioral management strategies to encourage positive decision-making.
- Coordinated outreach programs to connect youth with community resources.
- Designed educational materials to support learning objectives and skill-building.
Youth Specialist II
Cedars Shelter Youth Services
03.2021 - 04.2022
- Utilized verbal techniques to de-escalate conflicts, tensions, fights, and other disturbances
- Led and participated in various meetings and training sessions to manage youth development information
- Organized and coordinated transportation, parent authorization forms, and other necessary activities
- Conducted initial assessments of clients' situations to determine needs and goals
- Monitored residents for changes in behavior to indicate potential crisis situations
- Distributed medication to residents following six rights of medication administration
- Assisted with activities of daily living to improve patient quality of life
- Met administrative and clinical documentation requirements in terms of both content and timeliness
- Delivered direct care to mentally ill and emotionally disturbed patients
Direct Support Professional
Home Care Assistance
10.2020 - 03.2021
- Wrote reports detailing support and service provided throughout each shift
- Supported client social and learning needs and environment as directed
- Helped clients to gain independence and quality of life through company services
- Observed all regulations for client safety and wellness, including OSHA requirements
- Guided clients in administering proper dose and timing of medications
- Provided encouragement, coaching, and emotional support to help clients achieve established goals
- Provided active treatment services as outlined in personal care plans
- Assisted with daily client needs such as transportation, bathing, and meal preparation
- Maintained schedules for medical and social needs, including transporting clients to appointments
Sales Associate
Marshall's
10.2019 - 03.2020
- Located hard-to-find items for customers, checking sister stores and other businesses to satisfy unique needs
- Helped customers navigate store, complete sales, and process returns
- Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
- Cleared out older stock regularly, assisting with clearance markdowns and special sales promotions
- Answered customers' questions about products, prices, and availability
- Captured sales through effective product demonstrations and persuasive communication skills to overcome objections
- Created memorable customer experiences by offering personalized sales support
Electronics Sales Associate
Cricket Wireless
03.2019 - 10.2019
- Locked in sales with slick demonstrations highlighting products' features
- Helped customers locate desired electronics items such as phone accessories and printer ink
- Moved out-of-date items with special promotions, building displays and setting up signs to attract customers' interest
- Protected company assets by monitoring customers and following proper security procedures
- Captured consistent customer sales with friendly, knowledgeable support
- Verified sales prices and processed cash or credit payments to complete sales
- Maintained customer satisfaction, quickly resolving issues and offering expert assistance
- Greeted customers and asked open-ended questions to assess needs
- Recommended merchandise to suit customer budget and preferences
Education
Associate Of Applied Science - Health Sciences
Southeast Community College
Lincoln, Nebraska, NEHigh School Diploma - undefined
Lincoln Northeast High School
Lincoln, NE05.2018
Skills
- Report generation
- Client support
- Health and safety requirements
- Social and emotional support
- Case review
- Schedule coordination
- Medication coordination
- Strong communication
- Conflict resolution
- Inventory control
- Multitasking
- Cultural awareness
- Task prioritization
Certification
- CPR Certified
- Medication Administration Certification
Timeline
Youth Worker
HopeSpoke
04.2022 - Current
Youth Specialist II
Cedars Shelter Youth Services
03.2021 - 04.2022
Direct Support Professional
Home Care Assistance
10.2020 - 03.2021
Sales Associate
Marshall's
10.2019 - 03.2020
Electronics Sales Associate
Cricket Wireless
03.2019 - 10.2019
High School Diploma - undefined
Lincoln Northeast High School
Associate Of Applied Science - Health Sciences
Southeast Community College
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