Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Aaron Hovey

Omaha,NE

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Owner

Hovey Home Remodeling Inc.
12.2020 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Trained and motivated employees to perform daily business functions.

Collision Estimator

Bstreet Collision Center
08.2014 - 12.2020
  • Supported customers throughout the repair process, addressing concerns and providing updates on progress as needed.
  • Conducted thorough damage assessments, identifying all necessary repairs to restore vehicles to pre-accident conditions.
  • Demonstrated adaptability while managing multiple cases simultaneously under tight deadlines without sacrificing quality or accuracy in estimations provided.
  • Improved customer satisfaction by providing accurate and timely repair estimates for collision damages.
  • Ensured accuracy in repair estimates by utilizing cutting-edge software programs designed for the automotive industry.
  • Minimized potential conflicts by effectively documenting all aspects of each collision case, including detailed photographs and written descriptions of damages incurred.
  • Enhanced communication with insurance companies by effectively explaining repair requirements and negotiating fair compensation.
  • Maintained positive relationships with vendors, ensuring timely delivery of parts and materials for repairs.
  • Assisted management in maintaining a high level of shop productivity by monitoring workloads and adjusting staffing levels accordingly.

Restaurant Waiter

Olive Garden Restaurant
03.2014 - 08.2014
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Restaurant Waiter

Charlestons
05.2013 - 03.2014
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.

Form Setter

AM Contracting Concrete Construction
05.2011 - 08.2012
  • Contributed to a safe working environment by adhering to company safety protocols and guidelines at all times.
  • Ensured accuracy in form alignment with the use of precise measuring tools and techniques.
  • Contributed to the timely delivery of projects by consistently meeting deadlines while upholding high-quality standards in workmanship.
  • Assisted with training new hires on proper form setting techniques and best practices, ensuring consistent performance across the entire team.
  • Poured, vibrated, and graded concrete.
  • Maintained equipment functionality, performing routine inspections, repairs, and maintenance as needed to ensure continuous operation capabilities during projects.

Education

Bachelor of Arts - Criminal Justice

Midland University
Fremont, NE

High School Diploma -

Bennington High School
Bennington, NE
05-2012

Skills

  • Customer relations
  • Relationship building
  • Project management
  • Negotiation
  • Vendor relations
  • Employee performance management
  • Team building
  • Decision-making
  • Teamwork and collaboration

Accomplishments

-State Champion Wrestling 2012

-Varsity Letter all 4 years with 100 career wins

-2 year starter for NAIA College Wrestling

- Married at 24

- Purchased first home at 26

-Father of two boys



Certification

Coaching Certificate

Languages

Spanish
Elementary

Timeline

Owner

Hovey Home Remodeling Inc.
12.2020 - Current

Collision Estimator

Bstreet Collision Center
08.2014 - 12.2020

Restaurant Waiter

Olive Garden Restaurant
03.2014 - 08.2014

Restaurant Waiter

Charlestons
05.2013 - 03.2014

Form Setter

AM Contracting Concrete Construction
05.2011 - 08.2012

Bachelor of Arts - Criminal Justice

Midland University

High School Diploma -

Bennington High School

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Aaron Hovey