Aaron Wiese
Omaha,NE
Summary
Ambitious and results-oriented multi-unit General Manager focused on creating strategic alliances with organizational leaders to effectively align with and support both client company and internal initiatives. Progress-driven planner adept at building and retaining high-performing teams.
Overview
12
12
years of professional experience
Work History
General Manager
Guckenheimer
03.2018 - Current
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Organized budgets, oversaw units with >$10,000,000 in annual managed volume, and improved forecast targets consistently to stay on track with client reporting expectations.
- Communicated client budget expectations with team of chefs and front of house leadership, driving accountability to hitting set spend targets and clear, effective narrative surrounding spend.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed team of chefs and front of house managers responsible for overall staff of 47 individuals offering 24 hour service at five separate kitchens and 18 Microkitchens in Nebraska and Iowa.
Food Service Manager
Guckenheimer
11.2015 - 03.2018
- Interviewed, selected, trained and supervised front of house staff.
- Calculated inventory and supervised ordering of appropriate supplies.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Led and directed team members on effective methods, operations and procedures.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Oversaw payroll operations for team of 40 individuals.
- Communicated budget expectations set by client to three separate kitchens and nine separate food spots, and scaled labor and food spend when necessary to meet those budgets.
- Selected and ordered small wares related to daily function of business.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Conducted timely performance evaluations for all front of house staff.
Micro Kitchen Supervisor
Guckenheimer
05.2015 - 12.2015
- Developed and drove planogram placement standards of food and beverage.
- Maintained company standards regarding cleanliness and presentation of spaces.
- Ordered wide variety of food and beverage from 10 to 15 different vendors.
- Adhered to set food and beverage budget while providing nearly 1,000 people at nine different food spots with daily nutrition.
- Collected invoices and entered those invoices into our company accounting system.
- Effectively communicated expectations between management and staff.
Lead Cashier/Bookkeeper
Guckenheimer
04.2014 - 05.2015
- Oversaw team of six cashiers and service staff.
- Encouraged development of new cashiers with positive reinforcement.
- Entered financial data into company accounting database to be verified and reconciled.
- Generated catering invoices upon receipt of billing information and tracked collection progress.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Entered financial information and payments to guarantee that employees and vendors were paid accurately and on time.
- Communicated with customers to identify and resolve outstanding payments.
Barista
Guckenheimer
04.2013 - 04.2014
- Opened full service coffee bar at new headquarters building.
- Setting standards regarding beverage size, choice, and ingredients.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Prioritized drink requests while managing interruptions.
- Provided assistance to kitchen with light preparatory work, including slicing fruit, vegetables, and desserts.
- Cleaned counters, machines, utensils and seating areas daily.
- Conducted successful cash audits at end of each shift.
Delivery Attendant
Guckenheimer
04.2012 - 04.2013
- Transported entrée, soup, sides and desserts for 250 diners from offsite prep facility to dining site.
- Performed buffet style lunch service for 50 people, including setup and breakdown.
- Proper cash handling procedure for aforementioned lunch service.
- Returned all service ware to prep kitchen.
- Stored any remaining food product in safe and sanitary way, following all HAACP procedure.
- Ensured all food resources reached appropriate locations.
Education
MBA - Business Administration
University of Nebraska At Omaha
Omaha, NE05.2025
Bachelor of Science - Multi-/Interdisciplinary Studies - Spanish Focus
The University of Nebraska At Omaha
6001 Dodge St, Omaha, NE 6818205.2022
Skills
- Client Account Management
- Effective leader
- Exceptional interpersonal communication
- Training and Development
- Conflict Resolution
- Performance improvement
- Deadline-oriented
- Budget administration
Accomplishments
- Oversaw successful opening of Firefly Cafe in February of 2023, meeting client timeline expectations and spend controls.
- Oversaw successful opening of The Junction Cafe in September of 2022, meeting client timeline expectations and spend controls.
- Oversaw successful refresh and reopening of Lulu Merle Johnson Cafe in May of 2019, meeting client timeline expectations and spend controls.
- Oversaw opening of 11 new Microkitchens across all sites from 2018 - 2024.
- Maintained safe and healthy onsite operation for all spaces and teams during COVID-19 pandemic, adhering to all client and company safety policies and needs.
- Drove forecasting and budgetary reporting improvements for all portions of site business, bringing forecasting to within 2% variance expectations.
- Forged effective partnerships with client Employee Resource Group leads, allowing for effective support of all client group goals.
Languages
Spanish
Full Professional
Timeline
General Manager
Guckenheimer
03.2018 - Current
Food Service Manager
Guckenheimer
11.2015 - 03.2018
Micro Kitchen Supervisor
Guckenheimer
05.2015 - 12.2015
Lead Cashier/Bookkeeper
Guckenheimer
04.2014 - 05.2015
Barista
Guckenheimer
04.2013 - 04.2014
Delivery Attendant
Guckenheimer
04.2012 - 04.2013
MBA - Business Administration
University of Nebraska At Omaha
Bachelor of Science - Multi-/Interdisciplinary Studies - Spanish Focus
The University of Nebraska At Omaha