Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abby Doncheske

Palmer

Summary

Friendly and enthusiastic during work always. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional attitude always. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience

Work History

PCT

Grand Island Davita
09.2024 - Current
  • Direct patient care
  • Monitor patients before, during, and after treatment.
  • Sanitizing and cleaning patients' room before and after treatment.
  • Recording patient's observations
  • Measuring and recording stats
  • Machine set up
  • Providing comfort to patients and assisting to their needs.

Collection Specialist

Amur Equipment Finance
03.2023 - 09.2024
  • Analyze and reconcile accounts to identify outstanding balances
  • Communicate with customers to negotiate payment plans and resolve financial issues
  • Collaborate with internal teams to streamline billing processes and prevent future discrepancies
  • Utilize financial software and tools to track and monitor payment activities
  • Provide exceptional customer service while adhering to company policies and compliance standards

PCT

Grand Island Davita
03.2021 - 03.2023
  • Direct patient care
  • Monitor patients before, during, and after treatment.
  • Sanitizing and cleaning patients' room before and after treatment.
  • Recording patient's observations
  • Measuring and recording stats
  • Machine set up
  • Providing comfort to patients and assisting to their needs.

CNA

Brookefield Park Skilled Nursing
11.2018 - 03.2021
  • Assist with daily living activities.
  • Help residents with personal hygiene.
  • Assist the nurses and other staff as needed.
  • Provide comfort and transportation for the residents
  • Assist residents during meal times.
  • Clean and sanitize patient areas.

CNA

Good Samaritan Society St. Johns
08.2017 - 08.2018
  • Assist with daily living activities.
  • Help residents with personal hygiene.
  • Assist the nurses and other staff as needed.
  • Provide comfort and transportation for the residents
  • Assist residents during meal times.
  • Clean and sanitize patient areas.

Host/Server

Texas Roadhouse
10.2015 - 08.2017
  • Greet guests and seat them at tables or in waiting areas.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Take and prepare to-go orders.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Take orders from patrons for food or beverages.
  • Prepare checks that itemize and total meal costs and sale taxes.
  • Clean tables or counters after patrons have finished dining.

Cashier

Menards
09.2014 - 10.2015
  • Receive payments by cash, check, credit cards, vouchers, or automatic debit.
  • Greet customers entering establishment.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Education

High School Diploma -

Northwest High School
Grand Island, Ne
05.2016

Early Childhood Education - undefined

University of Nebraska Kearney
Kearney, NE
05.2018

Skills

  • Customer and Personal Service
  • Problem Solving
  • Creativity
  • Active Listening
  • Time Management
  • Ability to Multi-task
  • Strong Work Ethic
  • High energy
  • Organization
  • Strong communication with others
  • Telephone skills
  • Word/ Excel experience
  • Ability to work in face pace environment
  • Customer relations
  • Training & Development
  • Teamwork and collaboration
  • Organizational skills
  • Planning
  • Quality assurance
  • Certified Clinical Hemodialysis Technician
  • Payment plan development
  • Patience and persistence
  • PPE compliance
  • Task prioritization

Timeline

PCT

Grand Island Davita
09.2024 - Current

Collection Specialist

Amur Equipment Finance
03.2023 - 09.2024

PCT

Grand Island Davita
03.2021 - 03.2023

CNA

Brookefield Park Skilled Nursing
11.2018 - 03.2021

CNA

Good Samaritan Society St. Johns
08.2017 - 08.2018

Host/Server

Texas Roadhouse
10.2015 - 08.2017

Cashier

Menards
09.2014 - 10.2015

Early Childhood Education - undefined

University of Nebraska Kearney

High School Diploma -

Northwest High School
Abby Doncheske