Abigail Sara Osman

Motivated and dependable professional with hands-on experience in retail leadership and a strong academic foundation in psychology and criminal justice. Currently working as a Service Manager at Dollar Fresh, where I oversee team operations, customer service, and inventory control with a focus on efficiency and accountability. I'm passionate about pursuing a career in forensic psychology, specializing in criminal profiling, and am actively seeking internships and job opportunities to gain real-world experience in the criminal justice field. My strengths include excellent communication, problem-solving, attention to detail, and a deep commitment to understanding human behavior. I believe that building experience across multiple roles will strengthen my qualifications and make me a more effective, well-rounded candidate in my future career.

• Susan T. Buffett Scholarship Recipient Awarded for academic excellence, leadership potential, and dedication to education and community service in Nebraska.
• In Progress: B.A. in Psychology & Criminal Justice Relevant Coursework: Forensic Psychology, Abnormal Psychology, Juvenile Delinquency, Criminal Law, Drugs & Crime, Investigations.
• Leadership & Management Training (Dollar Fresh) Gained hands-on experience in staff supervision, conflict resolution, and customer service excellence in a management role.
• Mental Health Advocacy (Active Minds) Engaged in peer-led awareness campaigns and discussions surrounding emotional wellness, mental illness, and stigma reduction.

Arabic - Beginner, Somali - Beginner, Spanish - Elementary

Active Minds Member – Advocate for mental health awareness and emotional well-being among peers., Psychology and Social Science Club – Participate in discussions and events related to human behavior, criminal justice, and social issues., Volunteer Work with Youth - Interested in mentoring or supporting at-risk youth and understanding juvenile behavior patterns., True Crime & Criminal Behavior Enthusiast – Passionate about studying real-world cases to understand offender motives and profiling methods., Research and Case Study Reading – Enjoy learning about forensic psychology, abnormal psychology, and investigative techniques., Public Speaking & Peer Education – Confident communicator, often taking the lead in group discussions and class presentations.

Promoted to Service Manager at Dollar Fresh, recognized for leadership, reliability, and outstanding customer service performance. Manage and support a team of 10+ employees, ensuring task completion, positive work culture, and accurate end-of-shift cash handling. Maintained 100% accuracy in daily financial reconciliation and contributed to improved product stocking and customer satisfaction. Active member of Active Minds and the Psychology/Social Science Club, promoting mental health awareness and peer education. Selected as a Susan T. Buffett Scholar, awarded for academic achievement, leadership potential, and commitment to community impact. Completed coursework in Psychology and Criminal Justice with a strong focus on forensic psychology, criminal behavior, and youth delinquency. Dedicated to pursuing a career in forensic psychology and criminal profiling, seeking internships and hands-on experience to deepen practical knowledge and future readiness.