Dynamic leader and visionary entrepreneur with a proven track record at Simply Bliss Med Spa & Wellness and Auto Glass Pros. Excelled in strategic thinking and team leadership, growing market presence and fostering innovative cultures. Demonstrated expertise in business planning and client engagement, achieving industry-leading status and financial stability without exceeding a single numerical percentage.
Preformed a market analysis in Omaha in the medical industry. Located property, negotiated lease, responsible for but not limited to all taxation, legal, state and local regulations. Developed and negotiated relationships/ contracts with all vendors.
Maintain a quality control system coached to all employees for patient relations.
Conduct quarterly and annual employee evaluations.
Recruited and hired all medical and non medical staff to become a leader in the industry.
Developed and administered training programs for all staff members.
Serve as human recourse manager.
Work closely with customer service agents, and marketing staff
Responsible for all legal, taxation, state and local requirements.
Grew into industry leader with a servant approach through team and moral building within the staff.
Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
Preformed market analysis for each market to identify opportunities for growth.
Recruited and hired all employees, glass technicians, customer service reps, branch managers, sales persons.
Developed training programs for all positions and implemented such programs.
Grew market shares in each market by calling on insurance agencies, major car dealerships and large fleet companies.
Opened a scratch start agency
I started as a glass technician trainee in Hastings NE.
Promoted to location manager and tasked with a scratch start location in west Omaha.
Responsibilities were but not limited to hiring, training technicians, customer service reps and salespeople.
Grew customer base by calling on insurance agencies, car dealerships and fleet companies.
Grew location to most profitable location in the region within three years.
Promoted to regional sales/operations manager southern district.
I inherited four locations in Kansas and grew the region to 11 profitable locations throughout Kansas, Missouri, and Oklahoma.
Instilled the Iowa Glass Culture within each employee at the store level.
Was promoted by being given another region in Utah that had eleven locations and a telemarketing branch
Responsible for instilling the company culture into those locations by working closely with location management and our corporate off.
Worked closely with our acquisition team.
Worked closely the our sister company, Alliance Glass Network to grow the insurance sector of the region.