Ashley Gemar

Led a workforce intelligence and leadership performance function focused on equipping leaders with data, tools, and development programs to manage performance and drive positive culture outcomes.

• Delivered the organization’s first analytical insights into absenteeism, enabling leaders to identify trends, understand root causes, and take targeted corrective action.
• Built leader‑facing dashboards tracking supervisor adoption and usage of workforce tools and engagement levers, improving transparency and accountability for people leadership behaviors.
• Designed and implemented calibration rating scales paired with leadership development training, with success metrics to track adoption, consistency, and impact on performance and engagement.

Owned the transformation of Amazon’s second‑largest global L&D program, balancing scale, learner experience, and cost.

• Managed a $15.5M program supporting approximately 14,000 learners annually, delivering $2.184M in cost savings through procurement strategy changes and redesigned governance.
• Built tooling and KPI frameworks, including a web‑based scheduling solution, that reduced exceptions by 55.2%, increased in‑person participation to 96.3%, and improved week‑one completion to 92%.
• Led a director‑level onboarding modernization effort that reduced on‑site staffing needs by 54% and increased positive new‑hire feedback by 23.08%.

Led large‑scale interview scheduling operations for AWS across multiple businesses during a period of hyper growth.

• Managed a 29‑person team supporting 17 businesses and approximately 16,500 interview activities per month across a 350‑person organization.
• Re‑engineered systems and workflows to increase SLA adherence from 44.44% to 93.06% within three months, exceeding target performance by 10%.
• Established dashboards and reporting cadences that improved candidate experience, strengthened partner confidence, and stabilized workforce operations.

Drove commercial operations analytics to support pricing, supply chain, and growth decisions across the business.

• Led a Lean Six Sigma Green Belt project spanning seven global plants, enabling $1.5M in new sales in 2023 through pricing and supply chain optimization.
• Built SAP and Salesforce based metrics to improve engineered to order win rates and reduce quote cycle times, and implemented related process improvements.
• Partnered closely with portfolio and sales leaders to translate analytics into actionable, customer back growth strategies.

Built the division’s first inside sales capability and stabilized global ERP operations following launch.

• Designed and launched the inside sales go‑to‑market model, scaling the team from 1 to 5 and generating $3M in incremental revenue.
• Led defect mitigation efforts during a global ERP deployment, stabilizing operations three months ahead of schedule.
• Transitioned stabilized workstreams to an outsourced delivery model with minimal disruption and sustained performance.

Specialized in merger and acquisition integration support, identifying defects, waste, and customer experience risks as newly acquired businesses transitioned into 3M systems and operating standards.

• Served as a lead analyst on M&A integrations, diagnosing issues across order management, pricing, inventory, and data flows, and partnering cross‑functionally to stabilize operations.
• Identified inefficiencies during system and process transitions and implemented corrective actions that improved order accuracy, cycle times, and downstream service reliability.
• Acted as a liaison between acquired businesses, internal divisions, and customers to ensure clean system integration, consistent data transmission, and alignment with 3M terms, merchandising strategies, and governance.