Alec Oberndorfer
Omaha
Summary
Motivated professional with a background in corrections and a Bachelor's degree in Criminal Justice, transitioning to a firefighter role. Proven ability to thrive in high-pressure environments while maintaining strong teamwork and quick decision-making skills. Dedicated to serving the community with integrity, compassion, and professionalism.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Real Estate Agent
Berkshire Hathaway Home Services
Omaha
12.2021 - Current
- Cultivated strong relationships with clients through regular communication and support.
- Represent clients in real estate transactions.
- Guided clients through property buying and selling processes.
- Conducted market analysis to determine property values accurately.
- Developed marketing strategies to promote listings effectively.
Bartender
A View Venues LLC
Omaha
01.2023 - 07.2024
- I bartended weddings and corporate events.
- Took orders, made drinks, and handled cash in loud, fast-paced environment while engaging patrons to create welcoming atmosphere.
- Performed cleanup duties including event teardown, dish collection, and trash removal to maintain venue cleanliness.
Manager/ Game Designer
House of Conundrum
Omaha
11.2020 - 12.2021
- I designed and built a room for this facility along with helping to build a large escape room air bnb.
- Managed employees and streamlined scheduling and billing systems for operational efficiency.
- Maintained and enhanced room conditions on site to boost guest satisfaction.
- Developed marketing materials and forged business partnerships to elevate brand visibility.
Correctional Officer I
Douglas County Department of Corrections
Omaha
07.2020 - 11.2020
- Supervised direct interactions with up to 60 inmates, ensuring adherence to facility regulations.
- Implemented and monitored safety protocols and security measures to maintain order within the unit.
- Monitored inmate behavior to ensure safety and compliance with regulations.
- Conducted searches of inmates and facilities to prevent contraband entry.
- Responded to emergencies, including riots and medical incidents, effectively managing situations.
Jailer
Douglas County Sheriff's Office
Superior
01.2019 - 05.2020
- Oversaw operations in all housing units and posts, including booking and central, ensuring safety and security protocols were followed.
- Completed state-mandated jailer academy at North Central Technical College in Wausau, Wisconsin, acquiring essential skills for law enforcement.
- Achieved CPR certification through state-approved program and received training in tasers and OC spray for effective emergency response.
Wash Bay Technician
Miller Hill Subaru
Duluth
10.2018 - 01.2019
- Washed and detailed new and used vehicles to maintain quality and appearance.
- Performed maintenance duties in mechanic shop to ensure optimal vehicle performance.
- Cleaned and maintained vehicles in the wash bay area.
- Operated washing equipment for thorough vehicle cleaning.
- Inspected vehicles for damage during washing process.
Game Master
Zero Hour Escape Rooms
Duluth
08.2018 - 10.2018
- Executed escape games and ensured room maintenance for optimal guest experience.
- Managed customer bookings and addressed inquiries or issues via phone to enhance service quality.
- Facilitated immersive game experiences for diverse groups of participants.
- Designed and implemented engaging themes and puzzles for escape rooms.
- Trained staff on game mechanics and customer service techniques.
Puzzle maker/ designer
House of conundrum
Omaha
05.2018 - 08.2018
- Developed and presented proposal for a room design from concept to budget approval.
- Designed and constructed RFID puzzles, props, and lighting, integrating electromagnetic puzzles and storylines.
- Created innovative design concepts for diverse projects at a leading creative agency.
- Collaborated with clients to gather requirements and understand their vision.
- Developed visual assets using industry-standard software and tools for project execution.
Intern
Lincoln Correctional Center
Lincoln
01.2018 - 05.2018
- Supported unit manager Taylor in daily operations, gaining insights into effective practices.
- Utilized communication strategies to engage inmates and effectively manage potential conflicts.
- Assisted staff in maintaining security protocols and safety measures.
- Observed and documented inmate behavior during daily activities.
- Supported rehabilitation programs by facilitating group discussions.
Game Master
Lincoln escape room
Lincoln
10.2017 - 05.2018
- Oversaw daily operations of escape room to ensure seamless guest experiences
- Coordinated phone bookings and resolved room issues to maintain customer satisfaction
- Facilitated immersive gameplay experiences for diverse groups of participants.
- Designed and implemented engaging escape room puzzles and challenges.
- Provided real-time support and guidance during gameplay sessions.
Collections Representative
Cabelas CLUB
Lincoln
08.2016 - 05.2017
- Utilized multiple computer programs to assist customers directly.
- Managed communications with upset customers to resolve issues and restore satisfaction.
- Managed customer accounts to ensure timely payments and resolve disputes.
- Conducted outbound calls to collect payments and negotiate repayment plans.
- Recorded and updated account information using company-specific software tools.
Kitchen Staff
Sam and Louie's Pizza
Lincoln
06.2016 - 08.2016
- Prepared ingredients and made dishes to support efficient meal service, Cleaned kitchen to uphold hygiene standards, ensuring safe food preparation
- Prepared pizzas and other menu items according to standard recipes.
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted in inventory management by tracking stock levels and supplies.
Sales Associate
Play it Again Sports
Lincoln
10.2015 - 08.2016
- Greeted and assisted customers, operated cash register, stocked shelves, and assembled exercise machines to enhance customer experience.
- Assisted customers in selecting sports equipment and apparel.
- Maintained organized product displays to enhance customer shopping experience.
- Processed sales transactions accurately using point-of-sale system.
Manager
Elk Creek Meadows Mowing
Colorado Springs
05.2012 - 08.2015
- Managed operations in owner's absence in 2015 after working for company from 2012 to 2014.
- Handled client communication, scheduled appointments, provided customer service, performed lawn maintenance, managed billing, and maintained equipment.
- Oversaw daily mowing operations ensuring quality and efficiency.
- Managed equipment maintenance schedules to minimize downtime.
- Trained new staff on safety protocols and equipment usage.
Education
BA - Criminal Justice
University of Nebraska Lincoln
Lincoln, NE05-2018
High school or equivalent -
Lewis Palmer High School
Monument, CO01-2014
Skills
- Mechanically Inclined
- familiar with power tools
- report writing
- Real estate practices
- Sales management
- Marketing strategies
- Negotiation skills
- Customer support
- Phone communication
- Communication strategies
- Computer skills
- Problem-solving
- Leadership management
- Team collaboration
- Conflict resolution
- Communication skills
Certification
- Fire fighter 1
- Fire Fighter 2
- Hazmat Operator
- Nebraska state EMT
- NREMT
- CPR/AED, 04/01/25, 04/01/27
- BLS Certification
- Real estate salesperson license, Real Estate License
- Nebraska Concealed Carry Permit
- Driver's License
Additional Information
I am excited to begin a career in fire and rescue. I believe my work history has uniquely prepared me for this field. As an escape room designer and manager, I developed strong problem-solving skills, the ability to anticipate risks, and the capacity to stay calm while guiding people through high-pressure situations. My experience as a corrections officer strengthened my crisis-management abilities, situational awareness, and commitment to supporting individuals in moments of distress. Working as a real estate agent refined my communication skills, teaching me how to build trust quickly, convey complex information clearly, and remain patient and professional with people experiencing stress. Together, these roles have shaped me into an adaptable, service-oriented professional who thrives in fast-moving environments and responds well under pressure. I am eager to bring these strengths to emergency medicine and to continue developing the clinical skills needed to support patients with compassion and confidence.
Languages
English
Timeline
Bartender
A View Venues LLC
01.2023 - 07.2024
Real Estate Agent
Berkshire Hathaway Home Services
12.2021 - Current
Manager/ Game Designer
House of Conundrum
11.2020 - 12.2021
Correctional Officer I
Douglas County Department of Corrections
07.2020 - 11.2020
Jailer
Douglas County Sheriff's Office
01.2019 - 05.2020
Wash Bay Technician
Miller Hill Subaru
10.2018 - 01.2019
Game Master
Zero Hour Escape Rooms
08.2018 - 10.2018
Puzzle maker/ designer
House of conundrum
05.2018 - 08.2018
Intern
Lincoln Correctional Center
01.2018 - 05.2018
Game Master
Lincoln escape room
10.2017 - 05.2018
Collections Representative
Cabelas CLUB
08.2016 - 05.2017
Kitchen Staff
Sam and Louie's Pizza
06.2016 - 08.2016
Sales Associate
Play it Again Sports
10.2015 - 08.2016
Manager
Elk Creek Meadows Mowing
05.2012 - 08.2015
BA - Criminal Justice
University of Nebraska Lincoln
High school or equivalent -
Lewis Palmer High School