Friendly and professional Lobby Ambassador with experience in front desk reception, visitor sign-in, and employee greeting in fast-paced corporate environments. Skilled at creating a welcoming atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lobby Ambassador
Allied Universal Security Services
Omaha
09.2024 - Current
Directed incoming calls to appropriate staff members in a timely fashion.
Handled customer complaints professionally and provided solutions where possible.
Coordinated with other departments to ensure smooth operations within the facility.
Customer Service Associate
Target tech
Omaha
01.2024 - 07.2024
Provided product recommendations based on customer needs.
Suggested product solutions based on individual customer needs.
Demonstrated active listening skills when responding to customer questions and complaints.
Summer School Coordinator
Omaha Henry Doorly Zoo
Omaha
05.2023 - 08.2023
Developed and implemented lesson plans to meet the needs of diverse learners.
Maintained accurate records of student performance and progress throughout the duration of the program.
Organized summer school curricula, activities, field trips and special events.