Professional Summary
Overview
Work History
Education
Skills
Timeline

Alex Downing

Farmers Union Midwest Agency
LAVISTA
6
years of professional experience

Results-driven sales and customer service professional with experience building client relationships across insurance, advertising, and hospitality. Skilled in networking, sales presentations, and customer assistance. Known for resilience under pressure, clear communication, and consistent follow-through from first contact to final result.

Work History

Sales Agent

1 Year 11 Months
Farmers Union Midwest Agency | 11.2024 - Current
  • Built and maintained a strong book of business in group and individual insurance products.
  • Matched clients with ideal products for their needs and situation.
  • Completed applications with clients and kept contact throughout the underwriting process.
  • Utilized CRM tools to track and record sales activities.

Sales Account Executive

6 Months
Lamar Advertising | 05.2024 - 11.2024
  • Prospected new business opportunities through cold outreach, networking, and lead qualification.
  • Developed customized media proposals aligned with client goals, budgets, and market conditions.
  • Presented out-of-home advertising solutions to decision-makers with clear, persuasive messaging.
  • Presented out-of-home advertising solutions to decision-makers across the Nebraska territory.

Server

2 Years
Trini's | 05.2022 - 05.2024
  • Delivered attentive table service, ensuring accurate order entry and timely food delivery.
  • Coordinated with kitchen and bar staff to maintain smooth service flow during peak periods.
  • Coordinated with kitchen staff to maintain smooth service flow during peak periods.
  • Resolved guest concerns promptly, preserving positive dining experiences and repeat business.

Lead Server

3 Years 1 Month
TopGolf | 03.2021 - 04.2024
  • Led server shifts, prioritized bay assignments, and maintained smooth guest flow during peak service.
  • Trained new servers on Topgolf service standards, side work execution, as well as opening and closing duties.
  • Resolved guest concerns promptly, preserving service quality and reinforcing positive bay experiences.
  • Trained new servers on Topgolf service standards, side work, and order execution procedures.

Education

- Business Administration And Management

University of Nebraska At Omaha | Omaha, NE

- Business Administration

Midland University | Fremont

Studied business administration with a minor in nutrition.

  • Extracurricular Activities: Scholarship member of the football team.

High School Diploma

Elkhorn South High School | Elkhorn | 05-2020
  • Extracurricular Activities: Football, Baseball, and Basketball.
  • FBLA Member
  • DECA Member

Skills

Sales presentations
Customer service
Networking
Customer assistance
Technical support
Business development
Event marketing

Timeline

Sales Agent

Farmers Union Midwest Agency
11.2024 - CurrentRead More

Sales Account Executive

Lamar Advertising
05.2024 - 11.2024Read More

Server

Trini's
05.2022 - 05.2024Read More

Lead Server

TopGolf
03.2021 - 04.2024Read More

University of Nebraska At Omaha

from Business Administration And Management
Read More

Midland University

from Business Administration
Read More

Elkhorn South High School

High School Diploma
Read More
Alex Downing