Alex Koth
Bellevue
Summary
Driven professional with a proven track record at Hyvee, excelling in customer service management and conflict resolution. Enhanced operational performance by leveraging strong communication strategies and team leadership. Adept at quality assurance and problem solving, consistently achieving high customer satisfaction. Recognized for reliability and responsibility, fostering a positive work environment.
Overview
8
8
years of professional experience
Work History
Lawn Mower
Self Employed Services
04.2022 - Current
- Mowed residential lawns weekly to maintain grass length.
- Cleared weeds and debris from pathways to enhance usability.
- Used blower to clear grass clippings and leaves from property.
T-Shirt Quality Control Inspector
Image Market
Omaha
08.2025 - 11.2025
- Collaborated with production teams to resolve quality issues promptly.
- Monitored production lines for adherence to quality standards consistently.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Tested finished goods prior to shipment according to established protocols.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Selected samples for use as test models.
AOL Service Manager
Hyvee
Papillion
09.2022 - 08.2025
- Resolved customer complaints swiftly and professionally.
- Managed daily operations to ensure excellent customer service and satisfaction.
- Resolved customer inquiries and complaints to enhance the shopping experience.
- Resolved customer complaints in a timely manner.
- Conducted performance evaluations to support team development and growth initiatives.
- Supervised training for service staff to achieve business objectives.
- Maintained high customer satisfaction levels.
- Improved operational performance in Aisles Online department.
Cart Attendant
Tregaron Golf Course
04.2022 - 08.2022
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
Teachers Assistant
Pilgrim Lutheran Preschool
03.2018 - 08.2020
- Boosted student engagement with dynamic lesson plans for varied learning styles.
- Demonstrated professionalism and commitment to educational excellence as a role model.
- Utilized diverse instructional techniques to facilitate effective learning experiences.
Education
Bachelor Of Communications - Communications
Bellevue University
Bellevue, NE06-2026
Bellevue East High School
Bellevue, NE05.2022
Skills
- Positive attitude
- Quality assurance
- Communication strategies
- Team collaboration
- Customer satisfaction
- Team leadership
- Multitasking and organization
- Problem solving
- Customer service
- Critical thinking
- Reliability and responsibility
- Employee training and development
- Customer service management
- Conflict resolution
- Goal orientation
- Trustworthiness and honesty
- Employee supervision
- Outgoing personality
- Photo editing
- Digital photography
- Social media management
- Writing and editing
Timeline
T-Shirt Quality Control Inspector
Image Market
08.2025 - 11.2025
AOL Service Manager
Hyvee
09.2022 - 08.2025
Lawn Mower
Self Employed Services
04.2022 - Current
Cart Attendant
Tregaron Golf Course
04.2022 - 08.2022
Teachers Assistant
Pilgrim Lutheran Preschool
03.2018 - 08.2020
Bachelor Of Communications - Communications
Bellevue University
Bellevue East High School