Alexander Jensen
Kearney
Summary
Dedicated Service Technician with a strong focus on customer satisfaction and rapid issue resolution. Proven ability to train teams and enhance operational efficiency.
Overview
39
39
years of professional experience
Work History
Service Technician/Sales Associate
L&L Distributing
12.2022 - Current
- Resolved customer issues effectively, enhancing overall satisfaction.
- Streamlined collection processes and optimized redemption terminal replenishment.
- Trained new technicians on equipment handling and repair protocols, fostering a knowledgeable workforce.
- Inspected equipment to diagnose operational issues.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Sold a variety of machines to different locations to grow their business as well as our own.
Wrestling Coach
Axtell Community Schools
11.2009 - Current
- Developed training programs enhancing athletes' technical skills and competitive performance.
- Fostered teamwork and sportsmanship among student-athletes through structured practice sessions.
- Analyzed match footage to identify areas for improvement and inform coaching strategies.
- Implemented conditioning regimens, promoting overall physical fitness and injury prevention.
- Organized and executed wrestling tournaments, ensuring smooth operations and compliance with regulations.
- Strengthened athlete conditioning by incorporating strength training exercises, improving overall physical fitness levels.
Facility Supervisor/Warehouse Manager
Schwan's Home Service
07.2003 - 12.2022
- Supervised daily operations to ensure compliance with safety regulations and efficient workflow.
- Trained and mentored staff on best practices for facility maintenance and customer service.
- Implemented cost-saving initiatives that improved resource allocation and reduced waste.
- Coordinated scheduling of maintenance tasks to minimize service disruptions and enhance productivity.
- Conducted regular inspections to identify areas for improvement in facility condition and performance.
- Analyzed operational processes, recommending enhancements that streamlined workflows and improved service delivery.
- Monitored and maintained inventory levels, ensuring adequate supplies were available for ongoing facility needs.
- Managed a team of facility staff, providing training and guidance for optimal performance.
- Improved facility efficiency by implementing streamlined processes and procedures.
- Optimized space usage within the facility through strategic planning that accommodated both short-term events and long-term expansion needs.
General Laborer
Stuehmer Construction
05.2002 - 07.2003
- Performed roof tear-off and shingle replacement to enhance structural integrity and weather resistance.
- Executed frame expansions for residential properties, ensuring structural integrity and compliance with building codes.
- Installed drywall and executed interior finishing for residential and commercial buildings.
Logistics Team Member
Target
09.2001 - 05.2003
- Operated hand-held scanners to track inventory accurately.
- Collaborated with team members to ensure efficient stock replenishment.
- Implemented safety protocols, enhancing workplace safety standards.
- Trained new team members on best practices for inventory management.
- Unload products from a semi trailer.
Front Desk
Days Inn Hotel
08.1999 - 05.2001
- Check guests into rooms.
- Take reservations for guests future stays.
- Schedule and oversee the cleaning of rooms.
Cattle Sorter
Huss Livestock Market
01.1999 - 05.1999
- Sorted livestock efficiently and accurately as it was sold to ensure speedy sales.
- Pen up livestock as it was received to prepare for sale.
- Feed livestock daily.
General Laborer/Front Desk Agent/Housekeeper
Johnnies Motel
07.1987 - 05.1999
- Perform daily responsibilities to keep the business running smoothly.
- Simple landscaping, mowing, pruning trees.
- General maintenance on facility and equipment.
- Clean rooms and change bedding.
Education
No Degree - Computer Science/History Education
University of Nebraska At Kearney
Kearney, NEHigh School Diploma -
Schuyler Central High School
Schuyler, NE05-1998
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Power tool proficiency
- Equipment troubleshooting
- Professional and courteous
Timeline
Service Technician/Sales Associate
L&L Distributing
12.2022 - Current
Wrestling Coach
Axtell Community Schools
11.2009 - Current
Facility Supervisor/Warehouse Manager
Schwan's Home Service
07.2003 - 12.2022
General Laborer
Stuehmer Construction
05.2002 - 07.2003
Logistics Team Member
Target
09.2001 - 05.2003
Front Desk
Days Inn Hotel
08.1999 - 05.2001
Cattle Sorter
Huss Livestock Market
01.1999 - 05.1999
General Laborer/Front Desk Agent/Housekeeper
Johnnies Motel
07.1987 - 05.1999
No Degree - Computer Science/History Education
University of Nebraska At Kearney
High School Diploma -
Schuyler Central High School