Alexander Pena Ibanez
Lincoln
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Qdoba Mexican Eats
Lincoln
08.2023 - Current
- Supervised daily operations to ensure efficient service and high food quality.
- Trained staff on food safety and customer service standards.
- Resolved customer inquiries and complaints effectively.
- Maintained a clean, organized restaurant environment to ensure safety.
- Monitored staff performance, addressing concerns promptly.
- Provided leadership during organizational changes or crises.
Crew Member
Charley's Grilled Subs
Lincoln
02.2023 - 08.2023
- Prepared food items according to established recipes and safety guidelines.
- Handled cash register transactions and processed customer payments accurately.
- Restocked supplies and ingredients to support daily operations.
- Served food quickly for positive guest experiences.
Education
Bachelor of Science - Biological Sciences
University of Nebraska Lincoln
Lincoln, NE05-2029
High School Diploma -
Lincoln Northwest High School
Lincoln, NE05-2025
Skills
- Customer service and support
- Employee training and development
- Performance arts expertise
- Discipline and focus
- Character development strategies
- Team collaboration
- Bilingual communication
Affiliations
- Dance Team
- Dance Studio
- Musical Theater
- Show Choir
- Choir
- National Honor Society
- Student Council
- Bryan Focus Program
Accomplishments
- Nebraska All-State Choir
- Earned Varsity Letter in Choir, Theater, and Dance Team for excellence and commitment in performing arts
- Honor Roll with Highest Distinction
Certification
- CPR certified
- Certified Nurse Assistant
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Professional Qualities
- Consistently arrive early to all commitments, demonstrating strong time management and deep respect for others’ schedules. I believe that being punctual is a form of professionalism and courtesy, and I take pride in always being prepared and ready ahead of time.
- Known for my bright and uplifting personality, I bring energy, optimism, and a strong sense of purpose to everything I do. I am naturally driven to plan ahead, stay organized, and prepare for future challenges and opportunities. Whether it’s scheduling tasks, setting goals, or anticipating what’s needed next, I always strive to give my best by being proactive and thoughtful.
Timeline
Manager
Qdoba Mexican Eats
08.2023 - Current
Crew Member
Charley's Grilled Subs
02.2023 - 08.2023
Bachelor of Science - Biological Sciences
University of Nebraska Lincoln
High School Diploma -
Lincoln Northwest High School
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