Alexandra Woodworth

Supported the financial and customer service initiatives of organization through prompt account resolution, timely reimbursement review, timely and accurate claim submission and reconciliation, accurate posting, and accurate and timely patient account resolution.

Maintained understanding of CCI/OCE/NCD/LCD edits to ensure claims are appropriately forwarded to external departments for correction with subsequent timely submission by PFS, maintain knowledge of third party billing requirements and regulations.

Actively participated in achieving team goals, setting priorities, seizing opportunities before being asked and motivating oneself and others in order to maximize productively. Demonstrated personal growth by attending and completing educational opportunities.

Followed policies/procedures/regulatory requirements and perform other work assignments.

• Enhanced customer satisfaction by providing efficient and friendly service during checkout.
• Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
• Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
• Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
• Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
• Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
• Approached every question or concern with calm and level-headed approach.
• Completed daily tasks quickly without sacrificing quality or attention to detail.
• Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
• Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
• Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.
• Collaborated with team members to ensure seamless store operations during busy periods.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Answered questions about store policies and addressed customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.