Overview
Work History
Education
Skills
Timeline
Generic

Alexandria Frerichs

Bellevue

Overview

4
4
years of professional experience

Work History

Starbucks Manager

Hyvee
06.2024 - Current
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Scheduling and assigning staff
  • Ensured the store is up to standard, including product quality, cleanliness and customer satisfactory.
  • Managing inventory, ordering weekly and tracking supplies and cost.

Aisles Online Lead

Hyvee
08.2022 - 06.2024
  • Handled customers needs and provided information about services offered.
  • Supervised and trained staff.
  • Worked productively to meet order requirements and service expectations.
  • Insured quality product was being selected.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Barista

Scooters
12.2020 - 08.2022
  • Opened the store, setting up machines and merchandise.
  • Stocked and cleaned the store, maintaining organization and following guidelines.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Education

High School Diploma -

Plattsmouth High
Plattsmouth, NE
05-2020

Skills

  • Verbal and written communication
  • Coaching and mentoring
  • Sales techniques
  • Customer service
  • Shift scheduling
  • Cross-functional team management
  • Staff development
  • Partnership development
  • Team leadership

Timeline

Starbucks Manager

Hyvee
06.2024 - Current

Aisles Online Lead

Hyvee
08.2022 - 06.2024

Barista

Scooters
12.2020 - 08.2022

High School Diploma -

Plattsmouth High

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Alexandria Frerichs