Alexi Root
Omaha
Summary
Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules.
Overview
5
5
years of professional experience
Work History
Receptionist/Appointment Coordinator
The Banyan at Montclair
10.2023 - 05.2024
- Schedule appointments for over 100 residents with appropriate physicians outside of facility
- Coordinated transportation to and from appointments varying on resident needs
- Operate a multi-line phone system, directing calls to appropriate recipients, as well as operating overhead page system
- Direct new admits, visitors, and outside vendors to proper locations.
Front Office Supervisor
Cambria Hotel Omaha Downtown
06.2022 - 10.2023
- Primarily supervises evening front desk team members to ensure efficient and smooth operations
- Train new employees to properly use PMS and POS systems
- Resolve guest complaints in a timely manner
- Manage sales, budget, and snack orders.
Front Desk Agent
Cambria Hotel Downtown Omaha
06.2021 - 06.2022
- Greet and check in guests in a timely manner
- Assigned rooms and made keys based on guest requests
- Verify guest Identity, age, and payment information
- Provide information on local events and attractions.
Crew Member
Casey's
10.2020 - 12.2020
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Member
Wendys Restaurant
02.2019 - 10.2020
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
High school diploma -
Millard South High School
05.2021
Skills
- Customer service (6 years)
- Guest Services
- Transportation planning
- Problem solving
- HIPAA
- Recordkeeping and bookkeeping
- Scheduling appointments
Timeline
Receptionist/Appointment Coordinator
The Banyan at Montclair
10.2023 - 05.2024
Front Office Supervisor
Cambria Hotel Omaha Downtown
06.2022 - 10.2023
Front Desk Agent
Cambria Hotel Downtown Omaha
06.2021 - 06.2022
Crew Member
Casey's
10.2020 - 12.2020
Crew Member
Wendys Restaurant
02.2019 - 10.2020
High school diploma -
Millard South High School
Similar Profiles
Brittany RitterBrittany Ritter
CNA/CMA at The Banyan At MontclairCNA/CMA at The Banyan At Montclair
Yeyi Asman BillaYeyi Asman Billa
Investment Analyst at Montclair State University MontclairInvestment Analyst at Montclair State University Montclair
Sam Christ NadeemSam Christ Nadeem
Cafeteria Worker at BYUH Banyan Dining HallCafeteria Worker at BYUH Banyan Dining Hall