Alexis Funkhouser
Blair
Summary
Proven team player with a track record of enhancing customer satisfaction at Lighthouse Bar & Grill, adept in sanitizing and cleaning with a flair for exceptional guest service management. Leveraged cash handling expertise and professional appearance to support business needs across various roles. Excelled in fostering positive environments, achieving significant improvements in team success and customer service.
Overview
3
3
years of professional experience
Work History
Restaurant Busser
Lighthouse Bar & Grill
08.2024 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Emptied on-site trash receptacles into dumpsters and large waste receptacles.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Reset and cleaned tables quickly to prepare for new customers.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Trained new staff in bussing and cleaning procedures.
Cashier
Walmart
02.2024 - 08.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register to record transactions accurately and efficiently.
Childcare Counselor
YMCA Daycare
05.2022 - 08.2022
- Designed and administered lesson plans and activities to child engagement.
- Encouraged and modeled positive interactions and notified parents of behavioral issues.
- Kept constant child headcount and oversaw sign-in and sign-out process for parents to maintain child care and safety.
- Promoted games, field trips and sports activities to child social development and athletic talents.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Education
High School Diploma -
Blair High School
Blair, NE05-2026
Skills
- Condiment replenishment
- Table pre-bussing
- Professional appearance
- Spill cleaning
- Excellent teamwork
- Server support
- Dining room maintenance
- Sanitizing and cleaning
- Customer Service-oriented
- Quality assurance
- Cash handling experience
- Guest service management
Timeline
Restaurant Busser
Lighthouse Bar & Grill
08.2024 - Current
Cashier
Walmart
02.2024 - 08.2024
Childcare Counselor
YMCA Daycare
05.2022 - 08.2022
High School Diploma -
Blair High School
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