Alexis Harshbarger
Eddyville
Summary
Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Sales Coordinator
Buzz’s Marine Supply Inc.
04.2024 - 06.2026
- Coordinated sales activities, ensuring timely communication between departments and clients.
- Developed and maintained relationships with key suppliers to enhance product offerings.
- Monitored customer feedback to enhance service delivery and address client concerns promptly.
- Maintained accurate records of all sales activities, including contracts, quotes, and customer communications.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Trained new employees on customer service, money handling and organizing strategies.
Registered Behavior Technician (RBT)
The Spectrum Center for Autism, Inc
09.2023 - 04.2024
- Registered Behavior Technician (RBT) is a paraprofessional who has undergone specific training and certification to provide behavior analysis services under the guidance of a Board Certified Behavior Analyst (BCBA) or similar practitioner. RBT's primary role is to implement behavior-analytic services and execute treatment plans designed by the supervising BCBA.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Implemented individualized behavior intervention plans to enhance client skill development and independence.
- Monitored and documented client behavior data, analyzing trends to inform treatment modifications and strategies.
- Trained and mentored new staff on best practices in behavior management and therapeutic interventions.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Barista Trainer
Starbucks
01.2022 - 09.2023
- Mentored staff to improve product knowledge and service efficiency.
- Trained new baristas on beverage preparation and customer service standards.Implemented feedback mechanisms to assess training effectiveness and employee performance.
- Collaborated with management to refine training programs based on operational needs.
- Fostered a positive work environment, promoting teamwork and collaboration among staff members.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Prepared and served high-quality beverages in fast-paced environment.
- Trained new staff on beverage preparation and customer service standards.
- Oversaw daily operations to ensure smooth workflow and efficient service delivery.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.
- Maintained cleanliness and organization of workstations to meet health regulations.
Substitute Teacher
Kearney Public Schools
12.2020 - 01.2022
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained classroom order while fostering a positive learning environment.
- Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained detailed records of student attendance, assignments, and progress for seamless transition back to regular teachers.
Shift Supervisor/Trainer
Runza National, Inc.
10.2017 - 11.2019
- Supervised daily operations to ensure adherence to quality and service standards.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Trained and mentored staff on customer service protocols and operational procedures.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Resolved customer complaints promptly, maintaining high satisfaction ratings within the establishment.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Bachelor's degree - Early Childhood Education
University of Nebraska
Kearney, NE12.2020
Associate of Science -
Central Community College
Kearney, NE05.2018
Skills
- Organizational skills
- Patience
- Flexibility
- Shift management
- Supervising experience
- Time management
- Communication skills
- Strong enthusiasm
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Behavior management
- Classroom organization
- Lesson implementation
- Parent-teacher communication
- Safety awareness
- Complex Problem-solving
- Differentiated instruction
Certification
- Teaching Certification August 2021 to August 2026
- State Substitute Certification June 2026 to September 2031
Timeline
Sales Coordinator
Buzz’s Marine Supply Inc.
04.2024 - 06.2026
Registered Behavior Technician (RBT)
The Spectrum Center for Autism, Inc
09.2023 - 04.2024
Barista Trainer
Starbucks
01.2022 - 09.2023
Substitute Teacher
Kearney Public Schools
12.2020 - 01.2022
Shift Supervisor/Trainer
Runza National, Inc.
10.2017 - 11.2019
Bachelor's degree - Early Childhood Education
University of Nebraska
Associate of Science -
Central Community College