Alexis Kess
Lincoln
Summary
Hardworking, driven, and reliable with strong ability in communication and multitasking. Having experience in childcare, the healthcare setting, insurance industry and the restaurant industry, I have learned to build close and personal relationships with all types of different people. Along with building positive relationships, I have built skills in navigating through work and customer problems as well.
Overview
10
10
years of professional experience
Work History
Assistant General Manager
Scion Group
10.2022 - Current
Insurance Sales Agent
Liberty National Life Insurance Company
04.2021 - Current
- Partner with business owners and offer life insurance and health supplements to employees through payroll deduction.
- Conserve policies when employee leaves job.
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Upsold products to policyholders and potential new clients.
- Provided leadership and training for new agents.
- Gave sales presentations, negotiated contracts and promoted services to customers.
- Evaluated and pursued sales leads obtained through direct referrals, networking, marketing, cold-calling and lead databases.
Assistant Teacher
Little Feet Big Steps
02.2020 - 03.2021
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Established close and positive relationships with students, parents, fellow teachers and school administrators.
- Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
- Attended in-services, workshops and seminars.
Nanny
Jackie Kreifels
01.2019 - 02.2020
- Provided direct-care services for 3 boys under the age of 3, promoting safe, healthy and fun lifestyle.
- Regulated children's schedules to balance rest, learning and play.
- Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Pharmacy Clerk
Clabaugh Pharmacy
08.2016 - 08.2018
- Built close relationships with regular customers along with all staff.
- Trained new team members in cash register operation, stock procedures and customer service.
- Answered phone calls to assist customers with questions and prescription refills.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Restaurant Hostess
418 Bar and Grill
08.2015 - 08.2016
- Thrive within high-volume environments, greeting and seating customers.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Developed long-term relationships with customers, increasing opportunities for repeat business.
- Calculated charges, issued table checks and collected payments from customers.
Education
University Of Nebraska - Lincoln
Lincoln, NESoutheast Community College Area
Lincoln, NESkills
- Excellent communication abilities
- Responsible, goal oriented, and organized
- Stress and time management
- Relationship building
- Strong leadership abilities
Timeline
Assistant General Manager
Scion Group
10.2022 - Current
Insurance Sales Agent
Liberty National Life Insurance Company
04.2021 - Current
Assistant Teacher
Little Feet Big Steps
02.2020 - 03.2021
Nanny
Jackie Kreifels
01.2019 - 02.2020
Pharmacy Clerk
Clabaugh Pharmacy
08.2016 - 08.2018
Restaurant Hostess
418 Bar and Grill
08.2015 - 08.2016
University Of Nebraska - Lincoln
Southeast Community College Area