Alexis Rohlfs
Syracuse
Summary
Dynamic General Sales Manager with proven leadership and problem-solving skills. Enhanced team performance through innovative strategies and maintained high customer satisfaction. Expertise in data interpretation and quality control monitoring, driving successful outcomes in fast-paced environments. Committed to fostering collaboration, expanding knowledge and achieving organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Sales Manager
HOTWORX
Lincoln
08.2025 - Current
- Contributed innovative ideas and solutions to enhance team sales performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed customer relationships to ensure satisfaction and retention across accounts.
Show Animal Producer
Self-employeed
Syracuse
08.2017 - Current
- Provided daily care for companion animals, including feeding, grooming and administering medications.
- Organized medical records and vaccination schedules for all companion animals.
- Ensured the safety of companion animals by monitoring their behavior in the shelter environment.
- Maintained cleanliness and organization of kennels to ensure a healthy living space for companions.
- Checked livestock for health and quality assurance issues prior to acceptance.
- Verified livestock paperwork including breed, age, weight, sex, and other pertinent information.
- Performed daily maintenance tasks such as cleaning pens and equipment.
- Observed animal behavior for signs of illness or injury and reported any concerns.
Livestock Marketing Representative
Sandhills Global
Lincoln
01.2025 - 08.2025
- Assisted with budgeting for projects by researching cost-effective solutions.
- Developed and implemented marketing strategies to increase brand awareness.
- Maintained a library of images, logos, videos, and audio files for use in marketing efforts.
- Provided support in creating presentations for sales teams and clients.
- Built strong relationships with customers through email outreach and personal interactions.
- Conducted market research to identify trends and customer needs.
Laboratory Analyst
Albaugh
Saint Joseph
08.2024 - 01.2025
- Conducted chemical and physical laboratory tests to assist in the research of new products.
- Analyzed samples using various analytical techniques, including chromatography, spectroscopy and microscopy.
- Collaborated with other scientists to develop test protocols for analyzing data from experiments.
- Performed complex calculations related to sample analysis and results interpretation.
- Operated laboratory equipment such as centrifuges, autoclaves, incubators and pH meters in accordance with safety guidelines.
- Assisted in troubleshooting issues with lab instruments or processes when needed.
- Collected samples from various sources for testing purposes.
- Monitored inventory levels of supplies necessary for laboratory operations.
Head Aquatics Manager (seasonal Position)
City of Mound City
Mound City
04.2024 - 09.2024
- Maintained accurate records of pool attendance, revenues, expenses, and incident reports
- Worked frequently as lifeguard and swim instructor, staying proficient in swimming and monitoring techniques
- Hired and trained new employees, ensuring they understood their roles and responsibilities
- Maintained staff readiness for diverse emergencies, including drownings, injuries and building problems
- Maintained chemical and water regulatory levels
- Scheduled work shifts for all pool staff, adjusting as necessary to maintain adequate coverage
- Supervised lifeguard staff, providing guidance and support when needed
- Communicated regularly with patrons to address concerns or suggestions regarding facility
- Managed daily pool operations, ensuring safety and cleanliness standards were met
- Cashier and money handling experience
Kennel Supervisor
Woof's Play and Stay
Manhattan
02.2023 - 04.2024
- Prevented illness and injury with proper care for different types of animals
- Administered daily pet medications on schedule based on owner preferences or veterinarian advice
- Kept pets healthy with regular changes of food and water
- Followed strict dietary guidelines for pets with special nutritional needs or allergies
- Maintained clean living environment by cleaning pet areas, litter boxes, and cages
- Identified problems with pets by carefully watching behavior
- Prevented and separated fights
- Customer service experience
- Kennel management
Shift Supervisor
Dunkin Donuts
Lincoln
04.2020 - 03.2023
- Identified and resolved conflicts between workers to promote teamwork
- Responded to all customer concerns or issues promptly and professionally
- Managed inventory levels using company systems and guidelines to reduce loss
- Executed cash management duties with POS and shift reports
- Motivated employees to optimize team performance
- Planned and supervised job task assignments, upholding quality standards
- Counted drawers and followed proper daily cash handling procedures
- Communicated, trained and promoted quality standards to team members
- Assisted in hiring process by interviewing potential candidates for open positions
- Conducted cash handling procedures, such as counting registers and making deposits
- Completed daily paperwork, including sales reports and employee performance evaluations
- Resolved customer complaints to maintain positive relationships
- Monitored inventory levels and ordered supplies as needed
Education
Bachelor of Science (B.S.) - Animal Science (Production and Managment)
Kansas State University
Manhattan, Kansas12-2024
High School Diploma -
Waverly High School
Waverly, Nebraska05-2021
Skills
- Leadership
- Management
- Team Building
- Record Keeping
- Problem Solving
- Organizational Skills
- Data interpretation
- Customer relationship management
- Quality control monitoring
- Animal care
- Conflict resolution
- Training and coaching
- Problem solving
Languages
- English, Native
- Spanish, intermediate
Certification
- CPR certification
- First Aid/AED certification
Timeline
General Sales Manager
HOTWORX
08.2025 - Current
Livestock Marketing Representative
Sandhills Global
01.2025 - 08.2025
Laboratory Analyst
Albaugh
08.2024 - 01.2025
Head Aquatics Manager (seasonal Position)
City of Mound City
04.2024 - 09.2024
Kennel Supervisor
Woof's Play and Stay
02.2023 - 04.2024
Shift Supervisor
Dunkin Donuts
04.2020 - 03.2023
Show Animal Producer
Self-employeed
08.2017 - Current
Bachelor of Science (B.S.) - Animal Science (Production and Managment)
Kansas State University
High School Diploma -
Waverly High School