Aleyna Curry
Holdrege
Summary
Dedicated Patient Access Representative with a focus on customer service, insurance verification, and HIPAA compliance. Proven ability to enhance patient satisfaction through effective communication and streamlined registration processes.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
Conifer Health Solutions LLC
Kearney, NE
12.2024 - 07.2026
- Facilitated patient registration processes, ensuring accurate collection of demographic and insurance information.
- Coordinated scheduling for patient appointments, optimizing workflow and reducing wait times.
- Resolved patient inquiries regarding insurance coverage and billing procedures, enhancing patient satisfaction.
- Collaborated with healthcare providers to streamline patient intake procedures, improving overall efficiency.
Tanning Consultant/ Retail Sales Associate
Velocity Tan
Norfolk, NE
03.2024 - 10.2024
- Advised clients on tanning products and services to enhance customer satisfaction.
- Assisted in maintaining cleanliness and organization of tanning equipment and facilities.
- Educated customers on safe tanning practices and skin care routines for optimal results.
- Developed strong relationships with clientele, resulting in repeat business and referrals.
Canine Caretaker
Dogwood Pet Hotel and Day Spa
North Sioux City, SD
01.2023 - 08.2023
- Provided daily care for dogs, ensuring a clean and safe environment.
- Administered medication and monitored health conditions for boarding pets.
- Implemented feeding schedules, promoting proper nutrition and hydration.
- Engaged in socialization activities to enhance canine behavior and comfort.
Photography Intern
Megan Thompson
Sioux City, IA
01.2023 - 05.2023
- Assisted in capturing high-quality images for various projects, enhancing visual storytelling.
- Collaborated with team members to plan and execute photo shoots, ensuring creative alignment.
- Edited and retouched photographs using Adobe Photoshop and Lightroom, improving overall image quality.
- Managed photo organization and cataloging system, streamlining access to visual assets for projects.
Banquet and Restaurant Server
Dakota Dunes Country Club
North Sioux City, SD
09.2021 - 09.2022
- Provided exceptional customer service in high-volume banquet settings, ensuring guest satisfaction and seamless dining experiences.
- Collaborated with kitchen staff to coordinate timely food delivery and presentation for events and restaurant service.
- Managed table setups, including linens, silverware, and glassware, adhering to club standards for each event.
- Assisted in training new servers on menu details, service techniques, and club policies to enhance team performance.
Education
High School Diploma -
Dakota Valley High School
North Sioux City2023
No Degree - Radiology
Wayne State College
Wayne, NE05.2029
No Degree - Radiology
Central Community College
Kearney, NE05.2029
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Cash handling
- Cleaning and sanitizing
- Order taking
- Professionalism and courtesy
Timeline
Patient Access Representative
Conifer Health Solutions LLC
12.2024 - 07.2026
Tanning Consultant/ Retail Sales Associate
Velocity Tan
03.2024 - 10.2024
Canine Caretaker
Dogwood Pet Hotel and Day Spa
01.2023 - 08.2023
Photography Intern
Megan Thompson
01.2023 - 05.2023
Banquet and Restaurant Server
Dakota Dunes Country Club
09.2021 - 09.2022
No Degree - Radiology
Wayne State College
High School Diploma -
Dakota Valley High School
No Degree - Radiology
Central Community College