Ali mohamed
Lincoln
Summary
Proven track record in enhancing client well-being and safety at Community Support Network Inc., adept in behavior redirection and relationship building. Skilled in first aid, ensuring health standards are met. Achieved significant improvements in client independence through personalized care plans, demonstrating exceptional decision-making and client support capabilities.
Overview
9
9
years of professional experience
Work History
Direct Support Professional
Community Support Network Inc
09.2022 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
Virtual Assistant
SMOF Invesments Inc
11.2024 - 02.2025
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
Assistant Residential Manager
Alpha Life Inc.
02.2022 - 08.2022
- Implemented policies aimed at enhancing accessibility features throughout the facility, creating a more inclusive environment for all residents.
- Actively participated in staff recruitment efforts, interviewing candidates, and making hiring recommendations based on qualifications and fit within the team dynamic.
- Developed and implemented individualized service plans to support resident growth and independence.
- Assisted in budget development and financial management to optimize resource allocation for maximum benefit to residents.
- Facilitated open communication with residents'' families, keeping them informed of progress and any changes in care needs.
Security Officer
Securitas Security Services
12.2018 - 11.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Cashier
Walmart
07.2016 - 07.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Education
No Degree - Family Science
University of Nebraska, Lincoln
Lincoln, Nebraska, NEAssociate of Applied Science - Family Science
Southeast Community College
Lincoln, Nebraska, NESkills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Medication administration
- Behavioral management
- Client documentation
- Housekeeping tasks
- Decision-making support
- Health and safety requirements
- Relationship building
- Transportation
- Appointment scheduling
Languages
English
Native or Bilingual
somali
Professional Working
Timeline
Virtual Assistant
SMOF Invesments Inc
11.2024 - 02.2025
Direct Support Professional
Community Support Network Inc
09.2022 - Current
Assistant Residential Manager
Alpha Life Inc.
02.2022 - 08.2022
Security Officer
Securitas Security Services
12.2018 - 11.2019
Cashier
Walmart
07.2016 - 07.2017
No Degree - Family Science
University of Nebraska, Lincoln
Associate of Applied Science - Family Science
Southeast Community College
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