Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Kinney

Lincoln,NE

Summary

An Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible, and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service. Entry-level Kitchen Manager motivated to contribute to business success with high-quality kitchen service. Skilled Kitchen Manager knowledgeable about best practices, safe food handling, and inventory management. Have worked in several fields over the years and have a lot of different experiences to take and share knowledge with others around me.

Overview

12
12
years of professional experience

Work History

Assistant Managers

Sodexo USA
08.2021 - 02.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.

Kitchen Manager

Salsarita's
Lincoln
12.2020 - 04.2021
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Motivated staff to perform at peak efficiency and quality.
  • Purchased food and cultivated strong vendor relationships.
  • Maximized quality assurance by completing frequent checks of line.

General Manager

Taco Johns
Lincoln
07.2018 - 12.2020
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Set schedules for 10 staff by planning and designating shifts and hours.

House Cleaner

360 Cleaning
Lincoln
03.2018 - 07.2018
  • Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Disinfected bathrooms, doorknobs and tables and picked up and disposed of trash.
  • Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting.
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
  • Cleaned, stocked and supplied designated areas and performed dusting, sweeping, vacuuming, mopping duties.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Worked alongside other cleaners to complete sizable jobs in corporate office buildings.

Nanny/Housekeeper Supervisor

Self-employeed
Lincoln
03.2013 - 01.2018
  • Drove children to various types of activities, including dance, sports and band to maintain extracurricular routines.
  • Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Performed light housekeeping duties, such as dusting, mopping and to keep household efficient and neat.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with computer work.
  • Built positive and nurturing environments to support child social and emotional growth.

Education

High School Diploma -

Lincoln Southeast High School
Lincoln, NE
06.2003

Skills

  • Kitchen staff coordination
  • Kitchen equipment operation and maintenance
  • Scheduling
  • Order delivery practices
  • Customer service
  • Team leadership
  • Customer relations
  • Time management
  • Staff supervision
  • Staff management
  • Employee scheduling
  • Operations management
  • Orientation and training
  • Employee performance evaluations

Timeline

Assistant Managers

Sodexo USA
08.2021 - 02.2025

Kitchen Manager

Salsarita's
12.2020 - 04.2021

General Manager

Taco Johns
07.2018 - 12.2020

House Cleaner

360 Cleaning
03.2018 - 07.2018

Nanny/Housekeeper Supervisor

Self-employeed
03.2013 - 01.2018

High School Diploma -

Lincoln Southeast High School

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Alicia Kinney