Alison Montes-Frias
Lincoln
Summary
Compassionate Bilingual Caregiver and Medication Aide skilled in delivering personalized support and ensuring resident safety. Proven track record of enhancing health outcomes and daily living activities through effective communication and problem-solving. Results-driven Sales Associate focused on exceptional customer service and building lasting relationships, consistently surpassing sales targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Caregiver/Medaide
Heritage at meridian gardens
columbus
11.2024 - Current
- Administered medications, insulin, and treatments according to physician instructions.
- Assisted residents with bathing, dressing, and personal hygiene to promote comfort and dignity.
- Monitored residents' health conditions and reported changes to nursing staff.
- Supported residents in daily living activities and personal care to promote independence and comfort.
- Collaborated with healthcare team to implement individualized care plans.
- Maintained clean, safe environment for residents and staff, promoting overall health and safety.
- Provided companionship and emotional support to enhance resident well-being and foster social engagement.
- Observed any changes in patient's condition or behavior and reported it immediately to the doctor.
Sales Floor Associate
JCPenney
Columbus
08.2024 - 11.2024
- Greeted customers and provided exceptional customer service.
- Resolved customer inquiries and issues promptly to enhance satisfaction.
- Handled customer complaints professionally to ensure satisfaction.
- Assisted customers in finding products, provided answers to questions, and offered product recommendations.
- Engaged customers through participation in store promotions and events.
- Processed transactions accurately at the cash register.
- Processed transactions efficiently using point-of-sale systems.
Education
High School Diploma -
Columbus High School
Columbus NE12-2024
Shaken Baby Safe Guard Certified
Columbus High School
Columbus NE11-2022
Some College (No Degree) - Course
Medication Aide
Omaha, NESkills
- Patient care
- Medication administration
- Health monitoring
- Behavioral management
- Safety awareness
- Activity planning
- Documentation management
- Bilingual (spanish and english)
- Team collaboration
- Communication skills
- Problem-solving
- Conflict resolution
- customer service
- computer skills
References
References available
Flor Mendez- 402-606-2168
Ana Deanda- (531)-326-7482
Nimco Hercy- 402-615-8743
Languages
Spanish
Professional
English
Professional
Certification
- Medical aide
- High School depolma
- Shaken baby cerification
Timeline
Caregiver/Medaide
Heritage at meridian gardens
11.2024 - Current
Sales Floor Associate
JCPenney
08.2024 - 11.2024
High School Diploma -
Columbus High School
Shaken Baby Safe Guard Certified
Columbus High School
Some College (No Degree) - Course
Medication Aide