Aliya Mata
Omaha
Summary
Healthcare operations professional with expertise in federal service, clinical care, and revenue cycle operations. Skilled in navigating regulatory environments and addressing operational challenges to enhance patient and provider experiences. Currently pursuing a bachelor's degree and enhancing technical skills through the Google IT Support Professional Certificate, demonstrating a commitment to ongoing professional development.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Patient Billing Representative
Methodist Health System
Omaha
05.2026 - Current
- Resolved complex Medicare billing issues by researching and analyzing payer guidelines, improving claim accuracy.
- Navigated specialized billing scenarios, including Medicare Advantage claims and reimbursement edits, ensuring accurate claim resolutions.
- Collaborated with coding, registration, clinical departments, and payers to eliminate billing barriers efficiently.
- Analyzed account histories and documentation to identify discrepancies, implementing corrective actions to prevent future delays.
- Adapted to evolving Medicare regulations while mastering complex workflows, ensuring accurate management of challenging claims.
Financial Coordinator and Dental Assistant
Emergency Dental Care USA
Omaha
09.2021 - 06.2026
- Facilitated understanding of treatment recommendations, insurance benefits, and payment options for patients during emergency visits, enhancing patient satisfaction.
- Established trust through clear communication, guiding patients in complex treatment decisions to ensure informed consent and confidence in care.
- Collaborated with providers and office staff to streamline insurance documentation and treatment planning workflows.
- Balanced clinical and administrative tasks in a fast-paced emergency environment, maintaining accuracy to support seamless patient care.
Dental Assistant
The Dentists at Hillsborough
Omaha
09.2021 - 05.2026
- Boosted patient confidence by clearly translating clinical treatment plans into understandable information.
- Assisted patients in navigating financial and scheduling decisions, resulting in improved satisfaction.
- Streamlined operations through proactive coordination and clear communication among providers, specialists, and patients.
- Coordinated implant program, managing inventory, vendor partnerships, and treatment workflows for complex service line.
Transportation Security Officer
Transportation Security Administration, TSA
Omaha
05.2019 - 06.2020
- Excelled in federally regulated environment prioritizing accuracy and situational awareness for public safety.
- Evaluated complex situations and enforced security protocols to maintain safety and security under pressure.
- Ensured clear understanding for travelers from diverse backgrounds through effective communication and guidance.
- Applied compliance-focused mindset and attention to detail in healthcare operations to uphold regulatory standards.
Education
Bachelor of Arts - Liberal Arts And Sciences/Liberal Studies
University of Nebraska At Omaha
Omaha, NE07-2026
Skills
- Medical billing and claims resolution
- Claim resolution strategies
- Insurance verification
- Patient communication
- Financial management
- Data analysis
- HIPAA compliance
Certification
- Google IT Support Professional Certificate
Coursera • Completed December 2025 - Basic Life Support (BLS)
- Nebraska Dental Radiography Certification
University of Nebraska Medical Center College of Dentistry • 2021 - Nebraska Coronal Polishing Certification
University of Nebraska Medical Center College of Dentistry • 2021
Accomplishments
- Dean's List - Fall 2024, Spring 2025, Spring 2026
- Chancellor's List - Spring 2025
Timeline
Patient Billing Representative
Methodist Health System
05.2026 - Current
Financial Coordinator and Dental Assistant
Emergency Dental Care USA
09.2021 - 06.2026
Dental Assistant
The Dentists at Hillsborough
09.2021 - 05.2026
Transportation Security Officer
Transportation Security Administration, TSA
05.2019 - 06.2020
Bachelor of Arts - Liberal Arts And Sciences/Liberal Studies
University of Nebraska At Omaha