Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALYSSA YOUMANS

Omaha

Summary

Detail-oriented professional experienced in customer service and cash handling, excelling in fast-paced environments. Skilled in identifying discrepancies and maintaining accurate records while managing sensitive information. Strong communication and problem-solving skills enhance customer satisfaction and support efficient operations, ready to contribute as a Fraud and Disputes Analyst.

Overview

4
4
years of post-secondary education
5
5
years of professional experience

Work History

Barista

7 Brew Coffee
Bennington
01.2026 - Current
  • Crafted specialty drinks while delivering prompt, friendly service to enhance customer satisfaction
  • Engaged with customers to foster a welcoming atmosphere and ensure enjoyable visits
  • Resolved customer inquiries and issues with professionalism to maintain loyalty and trust
  • Executed daily opening and closing procedures at the store
  • Maintained cleanliness of workstations and equipment
  • Handled cash

Daycare Teacher

Empowering kids academy
Bennington
09.2025 - 02.2026
  • Oversaw child safety and development in supportive environment
  • Supported children's activities in classroom setting, learning, and daily routines
  • Facilitated engaging activities and learning experiences
  • Resolved behavioral and customer service issues with professionalism and composure
  • Ensured classroom cleanliness through regular maintenance and organization

Barista & Night Shift Leader

Scooter's Coffee
Bennington
03.2021 - 09.2025
  • Trained new employees and helped lead night shifts
  • Delivered exceptional customer service, resolving concerns to enhance overall satisfaction
  • Facilitated collaboration among team members and customer satisfaction in a fast-paced environment
  • Managed cash register operations and performed accurate nightly drawer counts to ensure financial integrity
  • Trained new employees and supervised night shifts to maintain smooth operations and support team development
  • Ensured work areas remained clean and organized of equipment and work areas

Education

Graduate -

Bennington High School
Bennington
07.2022 - 05.2026

Skills

  • Barista training
  • Customer service
  • Customer engagement
  • Cash handling
  • Up-selling
  • Time management
  • Attention to detail
  • Team collaboration
  • Team building
  • Conflict resolution
  • Performance improvement
  • Problem-solving
  • Team player

Timeline

Barista

7 Brew Coffee
01.2026 - Current

Daycare Teacher

Empowering kids academy
09.2025 - 02.2026

Graduate -

Bennington High School
07.2022 - 05.2026

Barista & Night Shift Leader

Scooter's Coffee
03.2021 - 09.2025
ALYSSA YOUMANS