Amairany Hernandez Mendoza
Columbus
Summary
Dynamic and detail-oriented professional with experience at Columbus Community Hospital and Scooter's Coffee, adept in patient registration and fostering positive client relationships. Excelled in multitasking and problem-solving, enhancing patient satisfaction and streamlining payment processes. Demonstrated proficiency in HIPAA procedures and teamwork, contributing to a positive and efficient work environment.
Overview
4
4
years of professional experience
Work History
Registration Clerk
Columbus Community Hospital
07.2024 - Current
- Completed registration paperwork, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and documentation.
- Entered patient information into payment system accurately for billing purposes.
- Assisted patients with questions or concerns about their appointments, addressing any issues promptly and professionally.
- Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
- Confirmed patient demographics and updated practice management software for accuracy.
- Enhanced patient satisfaction by providing prompt and courteous service during the registration process.
Barista
Scooter's Coffee
07.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Made and served brand-specific cafe beverages with a focus on speed, quality, and consistency.
- Used POS system to accurately enter orders and process payments.
Education
High School Diploma -
Columbus High School
Columbus, NE05-2023
Skills
- Problem-solving
- Patient registration
- Payment processing
- Registration data intake
- Experience with [software]
- Client relationships
- HIPAA procedures
- Teamwork
- Time management
- Multitasking
- Critical thinking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Registration Clerk
Columbus Community Hospital
07.2024 - Current
Barista
Scooter's Coffee
07.2021 - Current
High School Diploma -
Columbus High School
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