Amanda Speicher
Hastings
Summary
Dynamic Store Manager with extensive experience at Casey's General Stores Inc, excelling in customer service and team leadership. Proven track record in inventory management and employee training, fostering a positive work environment that enhances customer satisfaction. Skilled in problem-solving and cash management, driving operational success and team motivation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Caseys General Stores Inc
11.2017 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
Diploma - Diploma
Grand Island Senior High
Grand Island, NE05.2009
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Shift scheduling
- Employee training
- Inventory control
- Recruitment and hiring
- POS systems
- Goals and performance
- Team building and leadership
- Team motivation
- Recruiting and hiring
- Policies and procedures
- Store displays
- Staff supervision
- Staff management
- Employee scheduling
- Accurate cash handling
- Work Planning and Prioritization
- Opening and closing procedures
- Relationship building and management
- Payroll management
- Loss prevention
- Bank and safe deposits
- Delegating work
- Employee terminations
Certification
Training Store Manager
Timeline
Store Manager
Caseys General Stores Inc
11.2017 - Current
Diploma - Diploma
Grand Island Senior High
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