Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
SSVF Case Manager
Northeast Nebraska Community Action Partnership
12.2018 - Current
Collaborated effectively with interdisciplinary teams to address the complex needs of veteran families experiencing homelessness or at risk of becoming homeless.
Increased efficiency in case management processes by regularly reviewing workflows and implementing improvements where needed.
Strengthened relationships with community partners, resulting in increased access to available resources for clients.
Provided crisis intervention services when necessary, ensuring clients'' safety and well-being during difficult situations.
Shelter Advocate
Bright Horizons
11.2016 - 12.2018
Connected clients with community resources and services, empowering them to achieve self-sufficiency and stability.
Increased awareness of domestic violence issues within the community through participation in outreach events and presentations.
Contributed to the development of shelter policies and procedures, prioritizing client safety and wellbeing at all times.
Provided emotional support to clients in crisis situations, utilizing active listening skills and empathetic communication techniques.
Family Outreach Case Manager
Central Nebraska Community Action Partnership
01.2018 - 12.2018
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Certified Medication Aide
Mosaic
04.2013 - 09.2016
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Reduced medication errors by maintaining accurate documentation of administered medications.
Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Kitchen Help
Stanton Health Center
06.2012 - 04.2013
Assisted chefs in food preparation tasks, resulting in timely meal service.
Cleaned and organized kitchen stations to promote team efficiency.
Collaborated with team members to ensure smooth workflow during peak hours.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Bachelor Of Science - Human Services
Wayne State College
Wayne
05.2017
Associates Degree - Human Services
Northeast Community College
Norfolk, NE
12.2014
Skills
Organized
Team-oriented
Creative
Efficiency with computers and computer programs
Timeline
SSVF Case Manager
Northeast Nebraska Community Action Partnership
12.2018 - Current
Family Outreach Case Manager
Central Nebraska Community Action Partnership
01.2018 - 12.2018
Shelter Advocate
Bright Horizons
11.2016 - 12.2018
Certified Medication Aide
Mosaic
04.2013 - 09.2016
Kitchen Help
Stanton Health Center
06.2012 - 04.2013
Bachelor Of Science - Human Services
Wayne State College
Associates Degree - Human Services
Northeast Community College
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