Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Bingner

Norfolk

Summary

Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Phlebotomist

Bryan Health
05.2024 - Current
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Organized daily work based on collection priority.

Lab Assistant

Faith Regional Health Services
12.2012 - 07.2025
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Demonstrated competence in collecting lab samples for testing.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Worked closely with lab staff on special projects.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Verified patients' identification for proper sample collection.
  • Reviewed and processed requisitions for laboratory tests.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Assisted in training and onboarding new phlebotomists.
  • Handled difficult venipuncture situations skillfully, adapting techniques as needed based on individual patient needs or anatomy variations.
  • Maintained a clean and safe work environment, following proper infection control procedures to minimize risk of contamination.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Certified Nursing Assistant

Faith Regional Health Services
12.2010 - 08.2012
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Leasing Consultant

Thomasbrooks Apartments
12.2008 - 03.2009
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Verified tenant incomes and other information before accepting lease applications.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.

Debt Collector

Professional Choice Recovery
08.2005 - 12.2008
  • Collected on delinquent accounts to reduce overdue balances.
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
  • Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
  • Developed strong relationships with customers to foster timely payments and account resolution.
  • Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
  • Utilized various skip tracing tools effectively locating hard-to-find debtors, increasing opportunities for successful collections.

Education

No Degree -

Southeast Community College
Lincoln, NE

High School Diploma -

Norfolk Senior High
Norfolk, NE
05-2005

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • HIPAA compliance
  • Pediatric phlebotomy
  • Medical terminology

Certification

Certified Phlebotomy Technician

*ASCP: #62364

Timeline

Phlebotomist

Bryan Health
05.2024 - Current

Lab Assistant

Faith Regional Health Services
12.2012 - 07.2025

Certified Nursing Assistant

Faith Regional Health Services
12.2010 - 08.2012

Leasing Consultant

Thomasbrooks Apartments
12.2008 - 03.2009

Debt Collector

Professional Choice Recovery
08.2005 - 12.2008

No Degree -

Southeast Community College

High School Diploma -

Norfolk Senior High

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