Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Salazar

Scottsbluff

Summary

Patient-focused professional with expertise in healthcare intake, insurance verification, and client education. Proven ability to build trust and communicate complex information clearly in fast-paced environments. Highly organized and proactive, skilled in coordinating patient care and financial processes. Currently pursuing college coursework to enhance support for dental clinics through effective patient communication and administrative coordination.

Overview

7
7
years of professional experience

Work History

Patient Access Representative

Regional West Medical Center
01.2025 - Current
  • Verified insurance coverage and updated patient records, supporting accurate billing processes
  • Checked patients into Emergency Department, ensuring accuracy of demographic and insurance information to facilitate proper care
  • Communicated clearly with patients about required documentation and next steps, enhancing patient understanding and engagement
  • Coordinate with clinical and administrative staff to support efficient patient flow
  • Maintain confidentiality when handling sensitive medical and personal information

Food Service Team Member

Flyover Brewing Company
01.2023 - 01.2025
  • Delivered friendly, efficient service in a high-volume environment
  • Coordinated multiple priorities while ensuring professionalism and accuracy
  • Resolved customer questions and concerns with a calm, solutions-focused approach
  • Collaborated with team members to enhance daily operations

Parent Coach

Independent
01.2019 - 01.2024
  • Educated parents on child development and family support strategies to enhance family dynamics
  • Explained complex information clearly and supportively to empower parents' decision-making
  • Built long-term trust-based relationships with families
  • Coordinated activities and resources to support program initiatives and improve service delivery
  • Managed scheduling, documentation, and follow-up independently

Education

High School Diploma -

Scottsbluff Senoir High School
Scottsbluff, NE
Scottsbluff, NE

Some College (No Degree) - Dental Hygiene

Western Nebraska Community College
Scottsbluff, NE

Skills

  • Insurance verification
  • Insurance company billing
  • Patient scheduling
  • Treatment plan coordination
  • HIPAA compliance
  • Financial discussions
  • Organizational skills
  • Time management
  • Task prioritization
  • Customer relationship management
  • Attention to detail
  • Clear and compassionate communication

Timeline

Patient Access Representative

Regional West Medical Center
01.2025 - Current

Food Service Team Member

Flyover Brewing Company
01.2023 - 01.2025

Parent Coach

Independent
01.2019 - 01.2024

High School Diploma -

Scottsbluff Senoir High School

Some College (No Degree) - Dental Hygiene

Western Nebraska Community College
Amber Salazar