Amilla Hernandez
Lincoln
Overview
3
3
years of professional experience
Work History
Barista
Metcalf Coffee
Lincoln,NE
02.2025 - Current
- Prepared high-quality espresso drinks and beverages, ensuring consistency and taste.
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new baristas on coffee preparation techniques and store procedures.
- Implemented efficient workflow strategies, reducing wait times during busy periods.
- Collaborated with team members to create a positive atmosphere for customers and staff alike.
- Maintained a clean and organized workspace for optimal productivity and safety.
Dietary Server
Eventide
Lincoln,NE
05.2024 - 02.2026
- Delivered exceptional customer service while assisting with meal preparations and serving.
- Ensured compliance with food safety regulations during food handling and service processes.
- Collaborated with kitchen staff to streamline meal delivery and enhance dining experiences.
- Maintained cleanliness and organization of dining areas, promoting a welcoming atmosphere for residents.
- Adapted quickly to changing schedules and resident requests, ensuring timely service delivery.
- Trained new team members on proper serving techniques and food safety practices.
- Expedited meal delivery by efficiently organizing tray assembly lines for breakfast, lunch, and dinner services.
- Provided compassionate care for elderly residents while assisting them during mealtimes, fostering a supportive atmosphere.
- Demonstrated exceptional attention to detail when preparing meals according to specific dietary restrictions or allergies.
Barista
Dunkin' Donuts
Lincoln,Ne
08.2023 - 05.2024
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Assisted in training new staff on beverage preparation techniques and customer engagement strategies.
- Monitored inventory levels, restocking supplies as needed to prevent shortages during busy periods.
- Implemented suggestions for process improvements, contributing to enhanced operational efficiency.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
High School Diploma -
Northwest Highschool
Lincoln,NECertified Nursing Assistant -
Southeast Community College
Lincoln, NESkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Cleanliness
- Adaptive and creative
- Decision-making
- Safe food handling
- Hospitality service expertise
- New hire training
Timeline
Barista
Metcalf Coffee
02.2025 - Current
Dietary Server
Eventide
05.2024 - 02.2026
Barista
Dunkin' Donuts
08.2023 - 05.2024
High School Diploma -
Northwest Highschool
Certified Nursing Assistant -
Southeast Community College