Amy Charvat
Omaha
Summary
Strategic healthcare operations and staffing professional skilled in recruiting, onboarding, employee scheduling, and client relationship management. Expertise in managing high-volume staffing and resolving complex scheduling challenges in dynamic environments. Strong communicator with a focus on building relationships with clients and multidisciplinary teams.
Overview
3
3
years of post-secondary education
19
19
years of professional experience
Work History
Client Care Coordinator
Right at Home
Omaha
11.2025 - 07.2026
- Managed high-volume scheduling, resolving call-offs and staffing shortages to ensure seamless continuity of care.
- Matched caregivers with clients, optimizing fit based on skills, availability, and specific care needs.
- Built strong relationships with clients, families, and caregivers while serving as a primary point of contact.
- Recruited, interviewed, onboarded, and scheduled caregivers to maintain appropriate staffing levels and continuity of care.
- Collaborated with leadership to improve scheduling efficiency and support caregiver engagement and retention.
- Processed payroll and maintained accurate employee and client documentation.
- Provided exceptional customer service in fast-paced healthcare environment, enhancing client satisfaction and trust.
Home Staging Assistant
Rearranged For Change
Omaha
10.2016 - 11.2025
- Coordinated multiple staging projects while consistently meeting deadlines.
- Coordinated multiple staging projects, ensuring timely completion and alignment with client expectations.
- Cultivated strong relationships with homeowners and real estate professionals to facilitate smooth staging processes.
- Managed staging logistics and inventory, ensuring accuracy and meticulous organization for optimal staging outcomes.
Career Break - Family Management
11.2011 - 10.2016
- Coordinated household operations, budget management, scheduling, volunteer activities, and family logistics, enhancing leadership, organization, and communication skills.
- Executed daily operational tasks with precision and attention to detail.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Transfer Center Coordinator
Air Methods Ltd.
Omaha
07.2007 - 11.2011
- Coordinated critical patient transfers between hospitals and healthcare providers, ensuring smooth transitions and continuity of care.
- Collaborated with physicians, nurses, EMS personnel, and dispatch teams to facilitate timely transport, enhancing patient outcomes.
- Communicated with physicians, nurses, EMS personnel, and dispatch teams to ensure timely transport.
- Managed multiple urgent requests in a fast-paced healthcare environment, prioritizing needs to ensure efficient response.
Education
Coursework - Child Psychology
Chadron State College
Chadron, NE 08.2000 - 05.2003
Skills
- Healthcare coordination
- Client scheduling
- Employee Scheduling Systems
- Billing Coordination
- Electronic Documentation
- Customer Relationship Management (CRM)
- Recruiting & Interviewing
- Scheduling
- Time management
- Organizational skills
- Attention to detail
- Decision-making
- Multitasking and prioritization
- Problem solving
- Effective communication
- Self-motivation
- Professionalism
- Microsoft Office Suite
Timeline
Client Care Coordinator
Right at Home
11.2025 - 07.2026
Home Staging Assistant
Rearranged For Change
10.2016 - 11.2025
Career Break - Family Management
11.2011 - 10.2016
Transfer Center Coordinator
Air Methods Ltd.
07.2007 - 11.2011
Coursework - Child Psychology
Chadron State College
08.2000 - 05.2003