Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amy Dion

Omaha

Summary

Dynamic professional with extensive experience in customer service at The Good Life, excelling in order taking and cash handling. Proven ability to engage customers and enhance their dining experience through effective communication and attention to detail. Skilled in wine pairing and menu knowledge, ensuring satisfaction and repeat business.

Experienced Wait Staff Member with background in upscale dining environments. Skills include exceptional customer service, ability to handle high-pressure situations, and strong knowledge of food and beverage pairings. Notable for improving overall guest satisfaction through effective communication and problem-solving skills.

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

9
9
years of professional experience

Work History

Wait Staff Member

The Good Life
Omaha
01.2025 - 05.2025
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Checked back with customers during meals to ensure satisfaction with food and service.
  • Cleared dishes between courses and after guests finished dining.

Waitress/Bartender

Lazy Horse Brewery
Ohiowa
09.2022 - 01.2025
  • Took orders for food and drinks and delivered them to guests.
  • Demonstrated knowledge of wine selection, pairings, vintages.
  • Answered questions about menu items, ingredients, and pricing.

ParaProfessional

Thayer Central Public Schools
01.2023 - 02.2024
  • I work in the SPED department in the elementary.
  • I work with all age groups and all disabilities.

DSP

Region V
03.2022 - 09.2023
  • I work with Individuals with Mental Disabilities

Bartending and Waitressing

Knotty Pine
08.2021 - 06.2022

ParaProfessional

Saint Edward Public Schools
08.2020 - 08.2021
  • Drove Students to and from Columbus for their Programs.
  • Worked with special needs students throughout the day and also helped with Recess and Lunch room duty.

ParaProfessional

Twin Rivers Public Schools
01.2020 - 07.2020
  • Work with Middle School students in their classrooms to help them stay on track and understand what they are supposed to be doing.

ParaProfessional

Aurora Public Schools
Aurora
09.2019 - 01.2020
  • Taught ACT Prep to 11th Graders in the morning then I would go over to another building(Ascend) for students that need a little more help with school, then I would come back to the High School and help in Credit Recovery.
  • I graded papers and helped out where needed.

Cook

Aurora Public Schools
Aurora
08.2016 - 08.2019
  • Cooked breakfast and lunch for students.
  • Also helped prepare different things that were needed.
  • I also ran a computer at breakfast time.

Education

High School Diploma - Generals

David City Public Schools
David City, NE
01.2004

CNA Classes -

CCC-Columbus
01.2004

Skills

Order taking and cash handling

  • Wine pairing and menu knowledge
  • Food presentation skills
  • Team collaboration and time management
  • Effective communication and attention to detail
  • Customer engagement and service
  • Public interaction and retail experience

References

  • Doug Kittle, Aurora Public Schools, 402-694-6968
  • Sheena Townsend, Saint Edward Public School, 402-317-0339
  • Lacey Palik, Region V, 402-954-0007

Timeline

Wait Staff Member

The Good Life
01.2025 - 05.2025

ParaProfessional

Thayer Central Public Schools
01.2023 - 02.2024

Waitress/Bartender

Lazy Horse Brewery
09.2022 - 01.2025

DSP

Region V
03.2022 - 09.2023

Bartending and Waitressing

Knotty Pine
08.2021 - 06.2022

ParaProfessional

Saint Edward Public Schools
08.2020 - 08.2021

ParaProfessional

Twin Rivers Public Schools
01.2020 - 07.2020

ParaProfessional

Aurora Public Schools
09.2019 - 01.2020

Cook

Aurora Public Schools
08.2016 - 08.2019

High School Diploma - Generals

David City Public Schools

CNA Classes -

CCC-Columbus
Amy Dion