Ana Arroyo
Omaha
Summary
Proactive team player with experience in high-volume service environments. Skilled in critical thinking, time management, and data analysis, contributing to seamless operations and enhanced customer satisfaction.
Overview
3
3
years of professional experience
Work History
Clerk
Hy-Vee Market Grille
Omaha
06.2025 - 05.2026
- Processed transactions efficiently, contributing to accurate financial reporting.
- Stocked supplies and maintained optimal inventory levels to support operations.
- Collaborated with team members to ensure smooth service flow.
- Assisted customers with orders and provided tailored menu recommendations to enhance satisfaction.
Server
The Brant at Gretna Senior Living
Omaha
08.2023 - 05.2025
- Delivered exceptional dining service to residents in a senior living community.
- Guided residents in menu selection, accommodating special dietary needs to enhance dining experience.
- Maintained cleanliness and organization of dining areas and service stations.
- Coordinated with kitchen staff for timely meal preparation and delivery, ensuring resident satisfaction.
- Developed training program for new staff on service protocols and customer interaction techniques.
Server
Walnut Grove Living Center
Omaha
05.2023 - 07.2023
- Ensured prompt and attentive service to numerous customers daily in a fast-paced environment, maintaining high service standards.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Guided residents in menu selection, accommodating special dietary needs to promote health and well-being.
- Provided personalized dining experiences for residents in senior living community, enhancing overall satisfaction.
Education
High School Diploma -
Millard West Highschool
Omaha, NE05-2025
Criminal Justice
University of Nebraska, Lincoln
Lincoln, NE06-2026
Skills
- Customer service
- Time management
- Team collaboration
- Critical thinking
- Conflict resolution
- Data analysis
Timeline
Clerk
Hy-Vee Market Grille
06.2025 - 05.2026
Server
The Brant at Gretna Senior Living
08.2023 - 05.2025
Server
Walnut Grove Living Center
05.2023 - 07.2023
High School Diploma -
Millard West Highschool
Criminal Justice
University of Nebraska, Lincoln