Ana Franzen

Detail-oriented and highly organized professional with a strong background in administrative support, childcare, and client relations. Experienced in creating efficient operational environments for children, families, staff, and clients. Bilingual in English and Spanish with strong communication and interpersonal skills. Enthusiastic about contributing to an outstanding educational environment, bringing over ten years of experience in administrative and client-facing roles.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

• Basic Conversational English
  INA
  December 2007
• Certificate in English Conversation I
  INA
  December 2007
• Law degree
  Universidad Latina de Costa Rica
  January 2011
• International Business Law
  Indiana university
  Certificate
  2011
• Legal Framework for Debt Collection: Procedures and Substantive Law
  2009
• Completed Practical Training in Domestic Violence Awareness and Support
  November 2012
  San Jose , Costa Rica .
• CPR certificate
  Omaha , Nebraska
  May 2026

• Interest in learning about neurodivergence in children
• Passion for the environment and nature
• Enjoy caring for plants and creating natural spaces
• Appreciation for art and creativity
• Interest in mental health and emotional well-being
• Enjoy traveling and cooking
• Value helping others and supporting those in need