Summary
Overview
Work History
Education
Skills
Internship
Languages
Timeline
Generic

Anderson Solorzano Zamora

Wakefield

Summary

Adept at problem-solving and fostering team motivation, I significantly contributed to revenue growth and customer satisfaction at the University of Nebraska Lincoln. My experience spans staff training to implementing continuous improvement initiatives, showcasing my analytical thinking and effective communication skills. Achievements include boosting revenue and enhancing service quality standards, underlining my commitment to excellence.

Professional in criminal justice field with expertise in client supervision and rehabilitation. Proven impact in reducing recidivism through tailored support and intervention programs. Reliable team collaborator focused on achieving results and adapting to changing needs, skilled in risk assessment and crisis intervention.

Overview

5
5
years of professional experience

Work History

Retail Services

University Of Nebraska Lincoln
08.2023 - Current
  • Contributed to overall revenue growth through upselling additional services.
  • Implemented new initiatives and procedures to increase knowledge and availability of client services.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Boosted overall revenue through upselling current customers on additional services or products relevant to their needs.
  • Provided comprehensive training programs for staff members that improved their skills related to guest services, safety protocols, and program facilitation.

Operator

Wis-Pak
08.2021 - 08.2023
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Investigated processing errors and malfunctions, resolving issues.

Team Leader

Great Dane
12.2019 - 08.2021
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Education

Bachelor of Science - Criminology And Criminal Justice

University of Nebraska, Lincoln
Lincoln, Nebraska, NE
05-2025

Skills

  • Problem-solving
  • Deadline adherence
  • Attention to detail
  • Team motivation
  • Career services
  • Staff training
  • Analytical thinking
  • Continuous improvement
  • Verbal and written communication
  • Good communication
  • Active listening

Internship

During the opportunity I had at 3A Lancaster as an intern in probation officer, I was able to learn a lot, from how to conduct PSI reports, training in Problem Solving Court, and as a Victim Specialist, I gained a better understanding of how these areas operate in probation. I also learned how to operate different programs on a computer and how to be a trustworthy person who can handle everything needed. I really enjoyed this experience because I can work with deadlines and bring a unique touch to my work. It was a great experience.

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Retail Services

University Of Nebraska Lincoln
08.2023 - Current

Operator

Wis-Pak
08.2021 - 08.2023

Team Leader

Great Dane
12.2019 - 08.2021

Bachelor of Science - Criminology And Criminal Justice

University of Nebraska, Lincoln
Anderson Solorzano Zamora