Angel Morrissey
Wausa
Summary
Professional with comprehensive experience in leading engagement teams, focused on fostering collaboration and driving results. Strong background in strategic planning, project management, and stakeholder communication. Known for adaptability, reliability, and effectively meeting evolving needs. Adept at guiding teams to success through clear direction, empathy, and innovative problem-solving.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Dollar General
Grandview, MO
07.2025 - Current
- Supervised daily operations to ensure efficient workflow and optimal customer service.
- Trained and mentored new staff on company policies and operational procedures.
- Implemented inventory management strategies to reduce stock discrepancies and improve accuracy.
- Analyzed sales data to identify trends, supporting strategic merchandising decisions.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Service & Engagement Team Lead
Target
Kansas City, MO
05.2023 - 07.2025
- Conducted interviews, hired, and trained 25-30 new employees annually.
- Consulted with asset protection to prevent theft and communicate new security measures with staff, ensuring maximum store revenue protection.
- Led team in achieving operational goals through effective workflow management and staff engagement.
- Oversaw scheduling for a team of 30-40 employees to ensure adequate staffing levels during peak hours, enhancing customer service experiences.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Front End Supervisor
Savers Thrift Store
Shawnee Mission, KS
11.2021 - 04.2023
- Coordinated weekly schedule for 8-12 team members, reviewed daily sales reports, and monitored documentation for accurate accounting records.
- Administered training on loss prevention, customer service, and company policy to new and current team members.
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
Shift Manager
Burger King
Mission, KS
06.2021 - 11.2021
- Responsible for counting registers, handling bank deposits, and ordering weekly supply shipment.
- Created shift change procedure tailored to individual team member strengths optimizing production and customer satisfaction.
- Supervised daily operations to ensure compliance with health and safety standards.
- Resolved customer complaints swiftly, enhancing overall guest satisfaction.
Mental Health Developmental Disability Technician
Parsons State Hospital
Parsons, KS
08.2019 - 01.2021
- Assisted with daily needs such as bathing, grooming, and transferring, while maintaining trust, respect, and patient dignity.
- Engaged patients in mentally stimulating activities such as cards, reading, puzzles, and outings to improve memory and quality of life.
- Charted and monitored mental and physical health changes and vital signs to maintain updated care records and adjust treatment plans in collaboration with nurses to meet current wellness needs.
- Trained and mentored new staff members on protocols and best practices for patient care.
- Implemented infection control measures, adhering to safety standards to prevent cross-contamination.
- Conducted regular assessments of patient conditions, identifying potential complications for proactive intervention.
Education
Associate of Science - Business Administration And Management
Neosho County Community College
Chanute, KS05-2021
Skills
- Coaching and mentoring
- Relationship management
- Team leadership
- Adobe
- Microsoft
- Conflict Resolution
- Employee evaluation
- CPR certified
Timeline
Assistant Store Manager
Dollar General
07.2025 - Current
Service & Engagement Team Lead
Target
05.2023 - 07.2025
Front End Supervisor
Savers Thrift Store
11.2021 - 04.2023
Shift Manager
Burger King
06.2021 - 11.2021
Mental Health Developmental Disability Technician
Parsons State Hospital
08.2019 - 01.2021
Associate of Science - Business Administration And Management
Neosho County Community College