Angel Osborne
Grand Island
Summary
Compassionate Psych Technician known for high productivity and efficient task completion. Skilled in patient observation, crisis intervention, and therapeutic communication. Excel at empathy, active listening, and stress management, ensuring optimal support and care in challenging environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Psych Technician
Mid-Plains Center
Grand Island
05.2023 - Current
- Provided crisis intervention and de-escalation techniques during emergencies.
- Delivered emotional support and de-escalation techniques to patients, enhancing their stability during crisis situations.
- Monitored patient behavior and reported changes to nursing staff.
- Conducted intake interviews with new patients, gathering critical information to assess mental health conditions and inform treatment plans.
- Documented patient progress and maintained accurate records in electronic systems.
- Cultivated therapeutic relationships with patients and families, fostering engagement and commitment to recovery goals.
- Educated patients on available resources in the community that could assist them in achieving their recovery goals.
- Ensured a safe environment by adhering to safety protocols and procedures.
- Ensured safety and welfare of patients through constant supervision.
- Participated in staff training sessions to enhance team skills and knowledge.
- Adhered to all HIPAA regulations regarding confidentiality of client information.
Team Member
Spirit Halloween Store
Grand Island
08.2022 - 10.2022
- Assisted customers in locating desired products and provided recommendations.
- Operated point-of-sale system to process transactions efficiently.
- Managed inventory levels by restocking shelves and organizing displays.
Server
Pam’s Pub and Grub
Grand Island
02.2021 - 09.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Managed customer orders and ensured accurate delivery of food and beverages.
- Collaborated with kitchen staff to streamline service and enhance efficiency.
Health Screener
Servexo
Grand Island
01.2021 - 02.2021
- Conducted health screenings for employees following company protocols.
- Reviewed and documented screening results in electronic health records.
- Coordinated with medical staff to ensure compliance with health regulations.
Education
Grand Island Senior High School
Grand Island, NESkills
- Patient assessment
- Intake assessment
- Crisis intervention
- De-escalation techniques
- Patient monitoring
- Documentation accuracy
- Record keeping
- Therapeutic communication
- Team collaboration
- Adaptive learning
- Active listening
- Substance abuse awareness
- Incident reporting
- Multitasking
- Adaptability
- Task prioritization
- Rapport building
- Continuous improvement
Certification
- CPR certified
Timeline
Psych Technician
Mid-Plains Center
05.2023 - Current
Team Member
Spirit Halloween Store
08.2022 - 10.2022
Server
Pam’s Pub and Grub
02.2021 - 09.2021
Health Screener
Servexo
01.2021 - 02.2021
Grand Island Senior High School