Angeleah Hendren
Liberty First Credit Union
Lincoln
5
years of professional experience
Detail-oriented Teller with strong customer service skills and a solid work ethic. Efficiently handled cash transactions while ensuring compliance with policies and enhancing customer satisfaction. Streamlined operations in fast-paced environments, demonstrating proficiency in cash handling and banking software.
Work History
Teller
1 Year 2 Months- Processed customer transactions accurately and efficiently using advanced banking software.
- Assisted members with account inquiries, ensuring high levels of satisfaction and service quality.
- Reconciled daily cash drawer, maintaining accuracy and compliance with internal policies.
- Educated customers on credit union products and services to enhance member engagement.
- Successfully finalized vault training to ensure compliance with safety protocols.
- Completed Teller Development up to Level 2.
Stylist
1 Year 4 Months- Assisted in inventory management, ensuring product availability and organization on the sales floor.
- Collaborated with team members to create visually appealing merchandise displays that increased customer engagement.
- Trained new stylists on best practices for customer service and product knowledge, fostering team development.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
Shift Lead
1 Year- Supervised daily operations to ensure smooth workflow and optimal service efficiency.
- Trained and mentored new team members on standard operating procedures and customer service.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
Sandwich Artist
11 Months- Provided exceptional customer service, ensuring a positive dining experience.
- Crafted sandwiches according to customer specifications and dietary preferences.
- Assisted in inventory management by restocking supplies.
- Assisted in inventory management by restocking supplies as needed.
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
Crew Member
5 Months- Provided exceptional customer service during busy shifts to enhance guest satisfaction.
- Operated kitchen equipment and prepared food items following safety and quality standards.
- Maintained cleanliness and sanitation of dining and kitchen areas to ensure compliance with health regulations.
- Assisted with inventory management by restocking supplies and organizing storage areas efficiently.
Education
High School Diploma
Skills
Transaction accuracy
Cash management
Professional courtesy
Time management
Excellent time management skills
Cash handling accuracy
Strong work ethic
Goal orientation
Professionalism and courtesy
Effective communicator
Cash management
Accomplishments
* Completed Vault training as well as Teller development training up to Level 2.
* Competent in money handling, regulations, and procedures of Credit Union.
Timeline
Teller
Liberty First Credit Union
07.2025 - CurrentRead More
Stylist
Dillard's
03.2024 - 07.2025Read More
Shift Lead
Dunkin Dounts
03.2023 - 03.2024Read More
Sandwich Artist
Subway
03.2022 - 02.2023Read More
Crew Member
Taco Inn
10.2021 - 03.2022Read More
Lincoln East
High School Diploma
Read More