Angelina Rodriguez
Omaha
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
5
5
years of professional experience
Work History
Server
HuHot
08.2023 - 12.2024
- Greeting all guests with a smile and setting a positive tone for their dining experience.
- Served food and beverages promptly with focused attention to customer needs.
- Highest in promotional sales at our location.
- Addressed all customer complaints or concerns attentively, ensuring swift resolution.
- Providing thorough answers to all customer questions while offering tips and recommendations.
Server
First Watch
09.2022 - 09.2023
- Managed multiple tables without compromising quality of service.
- Enhanced customer satisfaction by offering personalized service to each guest and building my own rapport with weekly regulars.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained thorough menu knowledge to be able to answer any questions on ingredients, cooking methods, and gluten free options or substitutes.
- Training new staff on guest service, menu knowledge, sales, and daily side work.
Daycare Teacher
Genesis Health Clubs
10.2019 - 05.2022
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Caring for up to 20 kids ages 6 months to 12, while providing age appropriate activities and exercises for all.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Developed strong relationships with parents through open communication and collaboration.
- Creating unique care plans fitted towards children with special needs.
Education
High School Diploma -
Burke High School
Omaha, NE05-2022
Skills
- Exceptional customer service
- Guest engagement
- Memory retention
- Team collaboration
- Sales techniques
- Strong work ethic
- Cash handling
- Rapport building
Timeline
Server
HuHot
08.2023 - 12.2024
Server
First Watch
09.2022 - 09.2023
Daycare Teacher
Genesis Health Clubs
10.2019 - 05.2022
High School Diploma -
Burke High School
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