Aniyah Skipper
Omaha
Summary
Enthusiastic and compassionate individual with a diverse skill set, adept at providing exceptional care and service. Proven ability to create positive experiences, whether nurturing animals' well-being or delivering outstanding customer service. Seeking to utilize strong communication, problem-solving, and teamwork skills in a dynamic role within the animal care or hospitality industry. Possessing a genuine passion for animal welfare and a commitment to exceeding expectations in a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Server
Old Spaghetti Factory
Omaha, NE
03.2023 - 01.2026
- Provided exceptional customer service in high-volume dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Collaborated with kitchen staff to streamline order preparation and delivery.
- Handled cash transactions accurately while processing payments efficiently.
- Trained new staff on service protocols and company standards.
- Maintained cleanliness and organization of dining area throughout shifts.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved guest concerns swiftly to enhance overall dining experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Sales Floor Associate/ Cashier
Kohls Department Store
Omaha, NE
08.2021 - 02.2023
- Assisted customers with product inquiries and purchases, ensuring high levels of satisfaction.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Maintained organized sales floor, restocking merchandise to enhance visual appeal.
- Collaborated with team members to achieve daily sales goals and improve customer experience.
- Handled returns and exchanges according to company policies, resolving customer issues effectively.
- Conducted inventory checks regularly, identifying discrepancies and minimizing stock losses.
Volunteer
Humane Society
Omaha, NE
05.2021 - 07.2022
- Supported animal welfare and caring for animals
- Supervised daily animal care activities, ensuring health and well-being of shelter animals.
- Coordinated adoption events, increasing community engagement and successful pet placements.
- Collaborated with local veterinarians to facilitate medical care for shelter animals.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Evaluated animal behavior, assisting in matching pets with suitable adopters effectively.
Education
High School Diploma - Biology
Iowa Western Community College
Council Bluffs, IASkills
- Strong work ethic
- Exceptional customer service
- Animal care
- Patience and tolerance
Timeline
Server
Old Spaghetti Factory
03.2023 - 01.2026
Sales Floor Associate/ Cashier
Kohls Department Store
08.2021 - 02.2023
Volunteer
Humane Society
05.2021 - 07.2022
High School Diploma - Biology
Iowa Western Community College