Anna Deiu
Omaha
Summary
Dynamic professional with a proven track record at Amazon, excelling in cross-functional teamwork and time management. Achieved significant improvements in order fulfillment and customer satisfaction through innovative problem-solving and safety compliance. Skilled in shipping and receiving, with a passion for enhancing team productivity and achieving performance targets.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fulfillment Problem Solver
Amazon
10.2023 - 12.2024
- Troubleshot complex issues involving customer orders or internal systems/processes effectively mitigating potential negative impacts on customer satisfaction.
- Consistently met or exceeded performance targets related to speed, accuracy, safety, teamwork, continuous improvement initiatives.
- Enhanced team productivity by providing on-the-job training to coworkers, resulting in reduced errors.
- Implemented time-saving strategies that resulted in expedited order processing without sacrificing accuracy.
- Streamlined warehouse processes for faster order fulfillment and improved customer satisfaction.
- Developed strong relationships with key partners, facilitating effective communication and problem resolution.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Senior Caregiver
Right At Home Realty
10.2022 - 02.2023
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Caregiver
Mathedist
10.2020 - 09.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Education
High School Diploma -
Vision High School
Kenya11-2017
Skills
- Cross-functional teamwork
- Supply chain
- Time management
- Warehouse safety
- Loading and unloading
- Order picking
- Shipping and receiving
- Product packaging
- Safety compliance
- Shipment preparation
Certification
- Warehouse Safety Principles Certificate – National Safety Council.
Languages
sudanese
Native or Bilingual
Swahili
Full Professional
Timeline
Fulfillment Problem Solver
Amazon
10.2023 - 12.2024
Senior Caregiver
Right At Home Realty
10.2022 - 02.2023
Caregiver
Mathedist
10.2020 - 09.2022
- Warehouse Safety Principles Certificate – National Safety Council.
High School Diploma -
Vision High School
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