Annette Devall
Petersburg
Summary
- Expertise in HIPAA compliance and insurance verification. Proven ability to maintain accurate records and streamline patient access processes.
- Skilled in customer relations, and strong communication skills.
- Received multiple appreciation cards from my boss and coworkers (hard working, helpful, kind, positive, reliable and a great teacher)
Overview
5
5
years of professional experience
Work History
Patient Access Coordinator
Boone County Health Center
Albion
07.2020 - Current
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Adhered to HIPAA guidelines when handling confidential patient information.
- Processed patient responsibility estimate determined by insurance at pre-registration.
- Verified insurance eligibility and ensured coverage of services to be provided.
- Processed referrals from primary care physicians and other healthcare providers.
- Participated in training sessions related to new software programs or changes in policies and procedures.
- Answered incoming calls, responded to inquiries, resolved customer complaints and provided assistance as needed.
Education
High School Diploma -
Petersburg Public High School
Petersburg, NE05-1990
Skills
- HIPAA compliance
- Greet and register patients
- Customer relationship management
- Answering phones
- Computer skills
- insurance verification
- referral processing
- record maintenance
Timeline
Patient Access Coordinator
Boone County Health Center
07.2020 - Current
High School Diploma -
Petersburg Public High School