Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annette Devall

Petersburg

Summary

  • Expertise in HIPAA compliance and insurance verification. Proven ability to maintain accurate records and streamline patient access processes.
  • Skilled in customer relations, and strong communication skills.
  • Received multiple appreciation cards from my boss and coworkers (hard working, helpful, kind, positive, reliable and a great teacher)

Overview

5
5
years of professional experience

Work History

Patient Access Coordinator

Boone County Health Center
Albion
07.2020 - Current
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Verified demographics and insurance information to register patients in computer system.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
  • Adhered to HIPAA guidelines when handling confidential patient information.
  • Processed patient responsibility estimate determined by insurance at pre-registration.
  • Verified insurance eligibility and ensured coverage of services to be provided.
  • Processed referrals from primary care physicians and other healthcare providers.
  • Participated in training sessions related to new software programs or changes in policies and procedures.
  • Answered incoming calls, responded to inquiries, resolved customer complaints and provided assistance as needed.

Education

High School Diploma -

Petersburg Public High School
Petersburg, NE
05-1990

Skills

  • HIPAA compliance
  • Greet and register patients
  • Customer relationship management
  • Answering phones
  • Computer skills
  • insurance verification
  • referral processing
  • record maintenance

Timeline

Patient Access Coordinator

Boone County Health Center
07.2020 - Current

High School Diploma -

Petersburg Public High School
Annette Devall