Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ariana Munoz

Roca

Summary

Dynamic marketing professional with a proven track record at WarHorse Casino Lincoln, excelling in event execution and social media strategy. Excellent leadership skills along with excelling in teamwork and collaboration with all departments, employees, and students around me. Strong communication skills that led to leadership positions in all companies that I have worked for currently and in past employment.

Overview

7
7
years of professional experience

Work History

Marketing Specialist

WarHorse Casino Lincoln
03.2025 - Current
  • Planning, building, and executing all casino promotions and special events, including brainstorming, creating, building promotions using different software's, and ensuring compliance with rules and regulations.
  • Leading promotions, special events, tournaments, ensuring successful promotion and guest turnout.
  • Onboarded and trained all new marketing team members.
  • Working with several departments within the casino to ensure customers satisfaction.
  • Managing relationships with external agencies and vendors.
  • Managing social media presence, creating and scheduling content.

Marketing Coordinator

WarHorse Casino Lincoln
10.2024 - 03.2025
  • Coordinated and executed all events and promotions within the casino.
  • Provided authentic and excellent customer service during promotions, and assisting with guests and employee requests.
  • Announcing information frequently to all players about promotions, upcoming events, promotion rules and winners of each promotion.
  • Coordinated public relations activities, securing positive press coverage for company initiatives.

Server Shift Leader

Bonefish Grill
08.2021 - 10.2024
  • Cultivated warm relationships with regular customers.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Recruited and trained new waitstaff personnel, providing rapid onboarded processes to integrate additional team members quickly.

Service Learning Volunteer

Brownell Talbot College Preparatory School
01.2024 - 05.2024
  • Assisted teachers in integrating service-learning concepts into the curriculum, resulting in a more well-rounded education for students.
  • Created reading guides for students that was implemented in classroom activities.
  • Improved student understanding of social issues by incorporating real-world examples and questions into lessons.
  • Created lesson plans for students to engage more in classroom discussions.

Student Peer Mentor

Thompson Learning Community
08.2023 - 05.2024
  • Partnered with campus organizations to host events promoting student well-being and academic success, enhancing the overall collegiate experience.
  • Worked closely with program coordinators to evaluate the effectiveness of mentoring initiatives and suggest areas for improvement.
  • Served as a role model for academic excellence and personal growth, inspiring fellow students to strive for their best potential.
  • Attended and led meetings with other peer mentors to offer support and standardize resource offerings.
  • Supported younger peers through one-on-one sessions, determining aspirations, setting goals and working through challenges.

Social Media/Business Development and Marketing Intern

Cinco De Mayo Omaha
01.2021 - 08.2021
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Increased brand awareness by coordinating and participating in various networking events and events for Cinco de Mayo Festival.
  • Assisted in creating written, video, and image content for marketing campaigns for the festival.
  • Enhanced social media engagement through regular posting and audience interaction.


Lead Barista

Scooter's Coffee
07.2018 - 07.2021
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Education

Bachelor of Arts - Industrial And Organizational Psychology

University of Nebraska At Omaha
05.2024

Skills

  • Microsoft Office Suite Experience
  • Strong attention to detail
  • Public Speaking
  • Interpersonal and written communication
  • Teamwork and collaboration
  • Thrives in Fast-Paced Enviornments

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Marketing Specialist

WarHorse Casino Lincoln
03.2025 - Current

Marketing Coordinator

WarHorse Casino Lincoln
10.2024 - 03.2025

Service Learning Volunteer

Brownell Talbot College Preparatory School
01.2024 - 05.2024

Student Peer Mentor

Thompson Learning Community
08.2023 - 05.2024

Server Shift Leader

Bonefish Grill
08.2021 - 10.2024

Social Media/Business Development and Marketing Intern

Cinco De Mayo Omaha
01.2021 - 08.2021

Lead Barista

Scooter's Coffee
07.2018 - 07.2021

Bachelor of Arts - Industrial And Organizational Psychology

University of Nebraska At Omaha

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Ariana Munoz