Ashley Growcock
Ericson
Summary
With a proven track record at Wheeler Central Schools, I excel in kitchen management and team leadership. My adeptness in fostering professional growth and ensuring health code compliance showcases my commitment to excellence and operational efficiency.
Overview
19
19
years of professional experience
Work History
Kitchen Manager
Wheeler Central Schools
11.2017 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Maintained meticulous records of health inspections, consistently achieving high scores.
- Reduced food waste significantly, carefully managing inventory and implementing sustainability practices.
Cafe Owner
Owner
04.2011 - 06.2015
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
- Mentored and trained employees to improve performance and encourage professional growth.
- Enhanced customer loyalty through exceptional service and consistent product quality.
- Fostered a welcoming atmosphere by maintaining a clean, organized, and visually appealing cafe environment.
- Increased customer satisfaction by implementing high-quality food and beverage offerings.
- Continually refined menu options based on customer feedback, ensuring a variety of choices that appealed to a wide range of tastes and preferences.
- Managed day-to-day business operations.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
HUD Coordinator
Community Services Inc.
04.2008 - 04.2011
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Implemented digital filing system, drastically reducing retrieval times and improving document organization.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Secretary
Thunder Valley Ag
05.2006 - 05.2008
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
High School Diploma -
Northeast Nodaway R-V
Ravenwood, MO05.2005
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff supervision
- Food preparation
- Staff training and development
- Kitchen management
- Inventory control
- Attention to detail
- Problem-solving
- Safe food handling
- Kitchen equipment operation and maintenance
- Ordering supplies
- Cleaning and sanitation
- Vendor relations
- Operations management
- Team collaboration and leadership
- Health code compliance
- Goal setting
- ServSafe certification
- Health inspections
- Conflict resolution
- Quality assurance
- Verbal and written communication
- Workflow planning
- First aid
- Food preparation management
- Team leadership
- Critical thinking
- First Aid/CPR Certified
- Fast learner
- Computer skills
- Professionalism and etiquette
- Telephone etiquette
- Social media posting
- Data entry
- Recordkeeping
- Multitasking
Timeline
Kitchen Manager
Wheeler Central Schools
11.2017 - Current
Cafe Owner
Owner
04.2011 - 06.2015
HUD Coordinator
Community Services Inc.
04.2008 - 04.2011
Secretary
Thunder Valley Ag
05.2006 - 05.2008
High School Diploma -
Northeast Nodaway R-V
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