Austin Stonecipher
Omaha
Summary
Results-driven and highly motivated Branch Manager with over 4.5 years of experience at Enterprise Rent-A-Car. A proven leader with a track record of increasing operational profitability, developing high-performing teams, and optimizing fleet management. Passionate about sales and marketing, customer service, and business growth through upselling techniques. Recognized for driving revenue growth, employee promotions, and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Impact Branch Manager
Enterprise Rent-A-Car
08.2024 - Current
- Manage a fleet of 360 cars and a team of 10 employees while also managing two branch locations
- Achieved 6% growth over 5 months at branch
- Increased ESQI from 58% to a 3 month average 79%
- Increased Net Other (Ancillary Sales) from 50 per car to 80 per car over 5 month span
- Increased referrals 50% from B-Street Collision through branch marketing efforts
Branch Manager
Enterprise Rent-A-Car
12.2023 - 08.2024
- Oversaw a fleet of 2,200 cars, maintaining an average of 1,700 in operation.
- Lead a team of 100+ employees, ensuring efficient daily operations and superior customer service.
- Achieved $128 operating profit per car over a 12-month period, driving revenue growth.
- Managed fleet logistics, customer relations, and operational performance while working with a diverse team spanning multiple generations.
Branch Manager
Enterprise Rent-A-Car
08.2022 - 12.2023
- Managed a fleet of 330 cars and a team of 10 employees while ensuring operational excellence.
- Maintained an 89 ESQI (customer satisfaction) score over 12 months.
- Increased operating profit to $89 per car from $40 per car YoY, maximizing revenue per unit.
- Reduced damage reserves by $100 YoY per car through effective training on proper walkarounds.
- Recognized as a Top Impact Branch Manager on group matrix in Group 62 for 8 months.
- Developed and promoted 10 employees from Management Trainee to Level 2 positions.
- Successfully converted 2 interns into full-time employees.
Assistant Branch Manager
Enterprise Rent-A-Car
06.2022 - 08.2022
- Led the branch to a 95 ESQI score over 3 months, up from 81 in the prior six months.
- Recognized as Top Assistant Manager for all 3 months in the role.
Education
Bachelor’s - Business Administration, Emphasis in Supply Chain & Management
University of Wisconsin-Platteville
01.2021
Skills
- Leadership & Team Development
- Fleet & Inventory Management
- Customer Service & Satisfaction (ESQI)
- Profitability & Cost Control
- Employee Training & Development
- Operational Efficiency
- Sales & Revenue Growth
- Strategic Planning
- Performance Coaching & Employee Growth
- Financial & Budget Management
- Sales & Upselling Techniques
- Conflict Resolution & Problem-Solving
Accomplishments
2023 Group 62 Branch Manager Ethics award
Certification
Enterprise Rent-A-Car Group Ethics Award (2023) – Recognized for leadership and ethical decision-making as a Branch Manager.
Timeline
Impact Branch Manager
Enterprise Rent-A-Car
08.2024 - Current
Branch Manager
Enterprise Rent-A-Car
12.2023 - 08.2024
Branch Manager
Enterprise Rent-A-Car
08.2022 - 12.2023
Assistant Branch Manager
Enterprise Rent-A-Car
06.2022 - 08.2022
Bachelor’s - Business Administration, Emphasis in Supply Chain & Management
University of Wisconsin-Platteville