Ava Schmidt
Lincoln,NE
Summary
Detail-oriented worker with experience in managing restaurant operations and fast-paced environments. Effectively prioritizes daily tasks and supports fellow team members whenever needed. Focused on boosting customer satisfaction through clear communication and friendly service.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Bistro Supervisor
Courtyard By Marriott
11.2021 - Current
- Oversaw P.M. Bistro operations, coaching employees and ensuring consistent customer satisfaction alongside pace of service.
- Utilized menu and cocktail knowledge in order to train bartenders in cocktail preparation.
- Verified completion of opening/closing duties, cut-work, and "downtime" cleaning tasks alongside cash drops and nightly check-outs.
- Completed inventory counts and assembled orders of necessary back and front-of-house ingredients and supplies.
Server
Chili's Grill & Bar
03.2021 - 11.2021
- Set positive tone for guests at each stage of dining service.
- Worked with POS system to enter orders, manage bills and payments, and apply coupons or discounts.
- Expedited orders and performed quality assurance to maintain service and pace.
Crew Member
Goodcents Deli Fresh Subs
01.2020 - 08.2020
- Helped customers choose items and join reward programs to promote satisfaction.
- Reviewed individual order slips to prepare food with correct modifications.
Education
High School Diploma -
Lincoln Northeast High School
Lincoln, NE 08.2016 - 05.2020
Skills
Customer service
Team leadership & collaboration
Food & beverage preparation
Ordering & service procedures
Menu memorization
Suggestive selling
Multitasking
Timeline
Bistro Supervisor
Courtyard By Marriott
11.2021 - Current
Server
Chili's Grill & Bar
03.2021 - 11.2021
Crew Member
Goodcents Deli Fresh Subs
01.2020 - 08.2020
High School Diploma -
Lincoln Northeast High School
08.2016 - 05.2020
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