Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Axel Zacapa

Omaha

Summary

Dedicated customer service representative skilled in effective communication, problem resolution, and team collaboration. Committed to enhancing customer satisfaction through prompt assistance and detailed product knowledge.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

2
2
years of professional experience
2026
2026
years of post-secondary education

Work History

Customer Service Representative

Viva Fashion
Omaha
02.2023 - 12.2024
  • Assisted customers with product inquiries and purchase decisions.
  • Processed returns and exchanges according to company policy.
  • Resolved customer complaints through effective communication and problem-solving.
  • Maintained product knowledge to provide accurate information to customers.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved customer complaints promptly and efficiently.

Education

Buena Vista High School
Omaha, NE

Skills

  • Customer service
  • Effective communication
  • Problem resolution
  • Team collaboration
  • Warehousing functions
  • Positive and professional
  • Creative problem solving

Languages

English
Professional
Spanish
Professional

Timeline

Customer Service Representative

Viva Fashion
02.2023 - 12.2024

Buena Vista High School
Axel Zacapa