Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Beatriz Godoy

Lexington

Summary

Dynamic TLE Service Writer at Walmart, recognized for enhancing customer satisfaction through exceptional service and effective communication. Leveraged strong organizational skills and empathy to optimize workflow and increase repeat business. Fluent in Spanish, adept at providing tailored service estimates and ensuring informed customer choices.

Developed comprehensive skills in fast-paced automotive service environment, seeking to transition into new field. Demonstrates expertise in customer service and coordination, ensuring high levels of client satisfaction and efficient workflow management. Ready to apply these transferrable skills to diverse range of professional opportunities.

Overview

3
3
years of professional experience

Work History

TLE Service Writer

Walmart
07.2022 - Current
  • Increased repeat business through exceptional customer service and follow-up communications.
  • Maintained up-to-date knowledge of industry trends, facilitating informed recommendations to clients.
  • Optimized workflow processes through effective delegation of tasks among team members.
  • Enhanced customer satisfaction by providing timely and accurate service estimates.
  • Presented different repair options to customers to help each person make appropriate choices.
  • Logged work orders and change orders into database to track job status.
  • Consulted with customers to assess service requirements and produce accurate orders.

Education

High School Diploma -

Lexington High School
Lexington, NE
05-2015

Skills

  • Empathy and patience
  • Strong organization
  • Customer service expertise
  • Appointment scheduling
  • Customer service
  • FLUENT IN SPANISH
  • Sales transactions

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

TLE Service Writer

Walmart
07.2022 - Current

High School Diploma -

Lexington High School
Beatriz Godoy